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  1. eprice2

    Error when running report

    Found the fix. A security update from microsoft caused this. Added the following to the web.config file for the report server: <appSettings> <add key="aspnet:MaxHttpCollectionKeys" value="5000" /> </appSettings> Found the solution here...
  2. eprice2

    Error when running report

    When I select all items in a drop down menu field, I'm getting the following error: "Operation is not valid due to the current state of the object." If I select items at random, the report runs fine. I'm not sure where to look to see what is causing this error. This error is through the web...
  3. eprice2

    Arcserve r15 sp1 using previous day tape

    Thanks. I'm running ca_devmgr nightly to inventory the tapes and no issues now with ArcServe not finding a tape. Wish I could backup to disk first then tape. I don't have enough storage right now and no budget for a NAS this year.
  4. eprice2

    Arcserve r15 sp1 using previous day tape

    I have ArcServe 15 sp1 and my daily job is failing because it continues to try to find the previous days tape. When it doesn't see it, the job fails. E3703 Unable to open media. (MEDIA=GCN03, EC=ERROR: THE TAPE NOT FOUND) E3834 Unable to find any suitable media that can be used in this job...
  5. eprice2

    Remove forwarding to voicemail for an exntension

    Let me know if this is the wrong place to ask this. We are creating a phone menu system in Application Builder and we have it set to where it forwards to an external number if no one picks up or if it's busy. It forwards if both lines are busy, but if there is an open line, it forwards to...
  6. eprice2

    Forwarding to a number

    Thanks. Appreciate it.
  7. eprice2

    Forwarding to a number

    I need to create an ACDN to forward to a number outside my area using an internal extension. Not sure what the command sequence would be. Thanks in advance.
  8. eprice2

    Change time

    That worked. Thanks again.
  9. eprice2

    Change time

    Is there a way to change the time on the phone switch? All our phones are 5 minutes fast. Thanks.
  10. eprice2

    Changing sync status

    I'm trying to change the status of a phone in OTM from CUR to TRN and it's not doing anything. I go to Global Update and then Synch Status, where I then tried CUR or * as old. However, when I press ok to apply, the old and new boxes are empty. I can change the synch status from NEW to TRN just...
  11. eprice2

    Adding a prefix

    The RLI is 0, so I got it working. Thanks for the help. I really appreciate it.
  12. eprice2

    Adding a prefix

    I'm adding an exchange. Is there a way to look up RLI numbers?
  13. eprice2

    Adding a prefix

    Yes. I used RLI 1 when adding a missing area code.
  14. eprice2

    Adding a prefix

    That got rid of the fast busy when I dialed that number, but it's not ringing. Should I enter anything after such as the RLI number? I was using 1 as the RLI number.
  15. eprice2

    Adding a prefix

    I know how to add a missing area code with ld 90 thanks to this forum. This time I need to add missing prefix. Is is the same process, but with a different TRAN command?
  16. eprice2

    Change phone type

    Thanks for the info.
  17. eprice2

    Change phone type

    Is there a way to change the phone type instead of outing it and recreating it? I need to change a Nortel 3902 phone to a 3903 and also the other way around, 3903 to a 3902. Thanks.
  18. eprice2

    Adding area code

    That worked perfectly. Thanks again.
  19. eprice2

    Adding area code

    It accepted 1612, but the next prompt is "RLI". I pressed enter to bypass it, but it gave me this: "ESN073". Thanks for all your help so far.
  20. eprice2

    Adding area code

    I followed those steps and when I put the area code in, which is 612, I get "ESN072" and the NPA prompt again.

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