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If we want to dial extension to extension between BCMs, do we have to have VoIP Trunk codes? We're not picking up lines from a remote location, just looking to transfer calls.

Is it possible to use a Flash voicemail or a CallPilot voicemail with a BCM system? We're looking to reduce some cost with items we already own.

I have been battling issues with a Norstar system and I am thinking that going to a BCM is the way to go. I have a quick question on configuration. We have 5 sites, and 2 are very small. I am trying to get a handle on our hardware and key code needs. My thought was this: -two sites with BCM...

Is there a way to get that functionality, or is it not possible?

I think maybe I am asking the wrong question here. If I have VoIP devices that can do E&M lines, do I need anything other than E&M cards in my MICS?

They want to be able to transfer calls site to site, have the name of the individual calling from another office show up, effectively, they would like the systems to act as closely as one as they can accomplish. Also, it is possible to do a F986 and dump a caller right into VM on the remote end...

I am trying to link two sites together. What is in place now are some VoIP analog boxes and DID cards. They do not have the features the company wants, so I wanted to move to E&M cards. I have always walked in after the E&M cards were in place, so I am trying to get an understanding of the...

Do the E&M cards work on analog lines, or do I need to upgrade to BRI lines and the associated cards? I am trying to sort through a phone system mess made by another vendor and trying to use anything that is already here.

Sorry...posted in wrong thread!

If I send the caller ID using another means, can the caller ID cards answer calls like the DID cards? The VoIP network we have can send caller ID.

If I send the caller ID using another means, can the caller ID cards answer calls like the DID cards? The VoIP network we have can send caller ID.

When using DID cards, is there anyway to identify who is calling internally, like it does when it is an intra-office call? Right now when we place a DID call it rings on the desk and shows Line199, etc. I am sure I could create a ton of inbound target lines and name each one, but is there an...

I set answer with DISA to Y, and I set answer with DISA to No and there is no difference in how it acts.

You can get many other brands of VoIP gateways far cheaper and better than the Nortel model. I had the Nortels and then returned them. We were trying to do something the boxes could not do...but no one could tell me that, and the documentation was useless. We ended up using Quintum gateways...

Hello, I am trying to get two MICS with software 7.1 to do routing between sites using PSTN lines. I have lines on the other end that are set to Auto Answer. When they answer there is no dial tone, and no matter what digits I dial it does not go to an extension. After a short period of time...