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Not yet....i am considering disabling the accssync

Where do you get the error? Through System Status? We had to re-enter accssync password both on IPO and through ACCS to clear similar error.

Until the accssync occurs again and they all go back to Agent XXXX

With the auto sync feature of ACCS on IPOSE, does anyone know if you can change the username on each individual user? We had the usernames configured, but then when ACCS did it's sync, they were all changed to Agent XXXX. We are in the middle of deploying ACCS with Business Continuity (similar...

Has anyone had any experience with the 1100 and 1200 series phones as SIP phones on IPO 7? I know most will say they are rubbish and a waste of time, and so far I agree, but it appeared in documentation that I should be getting a "feature" key held over from Nortel BCM which should be giving me...

Customer uses FMFM and it works everywhere. Recently they implemented a couple of skillsets in contact center. When the agent transfers a call to a phone configured for FMFM, it does not ring the external devices. If the same call is transfered from a regular user (non cc agent), then it...

Check to see what kind of hard drive you got with your upgrade kit. I just did a 400 to 450 Migration and received a BCM 50 450 Multi-Image FRU hard drive. I had to connect with serial cable and choose the R6 image to load. Went through 3 different reboots while it loaded the image, but came...

Looking for help setting up voicemail networking using VPIM. Main site is BCM 400 4.0 with two remote branches on BCM 50 2.0. All sites are licensed with VPIM/AMIS and MCDN. Currently all three sites have their own voicemails, but customer wants to transfer and forward voicemails from main...

Customer has BCM 400 4.0 with 6 WLAN 6140 handsets. They receive their DHCP address from the BCM (IP phones only). They had to replace a handset that was faulty. Now we can not get the new handset to see the DHCP server or the SVP (in static address mode). We have done a stare and compare...

Wish i would have found some docs on that, although, honestly, I didn't look to close either. Thought it was pretty cut and dry.

Anyone installed a FEM on either a 400 or 450? We just installed a FEM connected to 6 Norstar Digital SM's on a 450 and had very strange wiring issues coming off each of the telco cables from each of the SM's. Ports were flipped in groups of 4 1001/1005, 1002/1006, 1003/1007, 1004/1008...

Of the 7 calls I looked at quickly, they were spread between 0-1 and 4-1 shelves, therefore using different DSP's on one end. All calls used a 96-DSP on the main cabinet 0-0 (some on 0-0-11, some on 0-0-12, some on 0-0-13). I am still waiting to do more specific call testing with the...

We just migrated an Opt 11C to a 1000E 5.5. They have an AT&T long distance circuit. Since the upgrade/migration, every long distance call outbound on the AT&T circuit produces a Bug342 error. The NTP references.. BUG0342 PTN allocation error. TN. The two TNs and their associated PTNs are...

Just replaced an old R1T1 MICS with a BCM400 4.0. They do trunk to trunk transfer. With Norstar, no problems. On BCM, both trunks lock up and don't release at end of call. Telco tells me that there is only 1 universal setting for Disconnect Supervision, although the lines are coming from a...

Magna - you are close, but i think maybe on the right track. The BCM50 has a private address. The DSL modem/router it is connected to has the public address that the IP phone is pointed to. There is then port forwarding to the BCM50. The IP phone is definately registering with a private IP...

I am trying to register 2 i2004 phones over internet. The phones register, but no voice path. when the phone registers, it throws an alarm in BCM50 alarm monitor "No public media address avaialbe for ip set" Anyone know what this is telling me? HELP!

I have 2 SRG50's off the same 4.0 CS1k. Both SRG's have analog trunks. Incoming calls on the SRG PSTN are redirected to the MO and ring on SRG IP phones registered and in host mode. I do not get CLID on calls, only route-trunk info. Any suggestions how to get CLID to appear?

We recently received a used Passport 8006, however do not know the rwa password. Looking for help on retrieving rwa password or defaulting config so we can start from scratch.