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  1. tipper2

    Auto Attendant

    Thanks gforce9 and lugerlover. The recording was in the AA home menu. Thanks again for Ll your help.
  2. tipper2

    Auto Attendant

    Thanks gforce9, How do I locate that custom recorded message that is being played. I am bypassing the AA menu prompt. I get the correct message that has been assigned in the table but after that message plays a second recorded message plays with a crazy holiday message.
  3. tipper2

    Auto Attendant

    I have set up AA on my ICS flash talk. When I choose not to allow the AA to prompt in the table setup I get the correct message however once the first message plays I then get a second message. My question is how can I clear that second message or find it. I have searched through all the...
  4. tipper2

    Hunt Group

    Thanks to all, this forum ROCKS!!!!!!. It works... Thanks again.
  5. tipper2

    Hunt Group

    How do I change the HG DN from 707?
  6. tipper2

    Hunt Group

    I made the change and it works however when I press 1 it rings and rings and comes back with the folling "the person you have called is not avaliable" then repeats the CCR message. How do I get the call to roll to the VM box after ringing the HG?
  7. tipper2

    Hunt Group

    DiditelD, Thanks gave it a go and it worked. Thanks.
  8. tipper2

    Hunt Group

    Thanks for the information I will give it a go and see what happens. Thanks again for all your help.
  9. tipper2

    Hunt Group

    Ok, I will give that a try. What do you reccomend on going about setting this up? All I want to do is have the caller hear a greeting that "they have reached the help desk" and ring a HG with 2 members if no answer or busy go to a general VM.
  10. tipper2

    Hunt Group

    How do I set up a CCR tree to answer a line and transfer to a hunt group if no one answers the call defaults to a general voice mail box. I have managed to set up the CCR tree and HG but the caller is routed to the voice mail of the frist HG member.

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