Telecomrookie:
It sounds as if you have verified the analog port is functioning properly with an analog phone and you are able to dial out from that phone. I would verify the credit card machine is properly programmed to dial the proper string (9-1-800-xxx-xxx).
You say the CC machine worked...
I have a situation where an extension (3410) is x’d out and covering to a time of day cover path (t2) with cover path 97 between 0800 and 1800. This cover path has 4 points of coverage; (c3) with six extensions; (c8) with 8 extensions; (c100) with two extensions; and (r103) forwarded to a cell...
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