Search results for query: *

Is there an online link to the CP Support Tools GNTS Guide NTP? Thanks!

I'm resetting the password for the client PC login to the server, (CP 1.x.) I'm in the support tools and can't recall the menu prompts. Is it "//chpass, or will that reset the server password? Any help would be appreciated. Thanks, Seth

I was called about an Opt11c Rel 25.40b that is stuck in the endless restart loop [BUG7429 Reason:49] During the sysload you get repeated bug code: BUG6347 -"starve: Logical block %d mapping is invalid, caddr = %04X" Has anyone seen this problem? I haven't yet been out to the site to isolate...

So I hear. Sorry for the the inappropriate post. I had my engineer take care of this.

I need to reset the CallPilot Manager admin password for MB:000000. I have the CallPilot server login and password, but not the Support Tools login information. Is there a default anyone is willing to share? Thanks

Thanks VonZipper. Same experience. Everything routes fine since configuring with the ISGF signaling to accommodate a TIE route. Luckily, the several hours spent screwing around with restictions levels were billable T&M!

John, Thanks for the post. I'm defining "external call" as: a call comming in over the inbound route in the Opt11, and handed off to the tie route that points to the Shoretel. The hand-off is the point of failure. Dialing 4 digits internally back and forth between the systems works fine. The...

I just programmed a tie [DID] route to connect the existing Opt11 with a Shoretel system. Internal calls to/from the shoretel phones go back and forth no problem. External calls to/from the shoretel phones are intercepted by the Opt11 attendant. The two systems are connected locally via a...

I am currently having this same problem: internal calls go over the tie no problem; external calls routed to the attendant. Were you able to resolve the issue? If so, what was your solution?