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  1. terrado7

    BCM Alarm: 44-1

    Does anyone know what this alarm means and how to fix it?
  2. terrado7

    Save voicemail message

    I'm trying to save a voicemail message onto my computer network. This is from Call pilot on a BCM400. Any ideas on how i could do this?
  3. terrado7

    Music on Hold won't play, ARGGHHH!

    Thanks guys, i think it was the msc. They called in a our telco to look at the issue so this officially goes down as a loss but from what i heard after he left, it sounds like he didn't do anything that we didn't do so i don't feel so bad about things.
  4. terrado7

    Music on Hold won't play, ARGGHHH!

    My company has a BCM 400 Version 3.7 on Unified Manager and the Vice President of the bank wants me to get music on hold working. He's been calling me everyday to ask about my progress. I've went into Telephony Services>General Settings>Feature Settings to change the "On Hold" setting to "Music"...
  5. terrado7

    Can you patch for daylight saving time on BCM400 3.7?

    Is there a patch to automatically adjust for daylight savings time for a BCM400 at Ver 3.7 or do you have to upgrade to 4.0?
  6. terrado7

    Need an end of dialing feature code

    is there a quick way i could program that on everyone's set without doing it individually. Originally the guy that's heading the installation had done it with an older model and gotten it to work, so i suppose that's why he's so adament about this being the way to go. I looked at how it was done...
  7. terrado7

    Need an end of dialing feature code

    the long distance service needs you to enter your account number, the pin number followed by the long distance destination number. So i programmed a destination code to 91, absorbing one digit. Im trying to put together the route that it uses at the moment. It should theoretically look something...
  8. terrado7

    Need an end of dialing feature code

    I'm working on a Nortel BCM 400 and I'm trying to program a number route. I have to use two end of dialing commands to access the long distance service the company wishes to use but the BCM will only let me use one pound symbol. Is there a feature code for end-of-dialing that would work instead...
  9. terrado7

    End of Dialing feature code needed

    I'm working on a Nortel BCM 400 and I'm trying to program a number route. I have to use two end of dialing commands to access the long distance service the company wishes to use but the BCM will only let me use one pound symbol. Is there a feature code for end of dialing that would work on any...
  10. terrado7

    Flash voicemail messages coming late

    thanks i'll give it a try and ask some quetions and write back what i find out.
  11. terrado7

    Flash voicemail messages coming late

    I have a client who complained recently that a member of his staff cleared all her mail at the close of the day, but on the next day when she arrived to find mail dating back prior to she cleared her box. She claims it's mail she's never read before but only just arrived the morning after...

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