How do I know whether I have ACD agent ID or Position ID login? This question came up and I don't know the answer. I know when the agents login they have to enter their login ID. Does this mean we have ACD agent ID login? Sorry Im confuse.
Is there a way to turn off the ringer on the digital sets? Forwarding to voicemail is not an option. I know on the Norstar phones you can assign a DND key to disable the ringing. I saw a feature on the M1 but I believe this is for the console.
I keep on getting this message on 1 of our remote carriers. It doesn't affect the service. How can I fix this?
CRI3302 SUPC 72 EXTERNAL ALARM 2 CLEARED
CRI3312 " " SET
When I highlight and print info from Procomm Plus. It prints the text and the color of the highlight. Instead of printing just the text. I hope I'm explaining this well. Not sure if there is a setting I can change.
I got a copy of WINXP in a thumb drive. Copied all the files to a CD. But my system will not see the CD if I boot with the CD in. My old xp cd will work but not the new one. Not sure if it loses some files when you transfer the files from the cd to thumb drive then to cd again.
I have a WINXP Pro CD. I was going to repair my laptop with it but I don't know the password. I press enter when it asks for password but its not the right the password.
I have a compaq V5210US. I getting this error everytime I boot my computer. I tried Last Good Know Conf, Safe mode and same error. I would like restore it, but this laptop didn't come with any CDs. It's saids press F11 but I got an error doing that also.
I need a suggestion of what type of bell is good in the kitchen. I need something that I can change the tone because I need to install it on 2 phones. They would like to distinguish which extension is ringing.
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