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Hi The customer wants to use an account code for external calls. When we intro the account code after the prompt tone, this DTMF tone are not sends to IPO. Any ideas?

Thanks. Yes, it's on Avaya IP Office. All options were on a hide screen. Regards

How I can transfer the call? This SIP phone no have a transfer button, no conference button, and no hold button. But has a programmable speed dial buttons. Any idea? This SIP phone register, make and receive calls without troubles.

The logins Id's are missing in database, for this reason their names not appear in the reports with the BCMS Client. The BCMS Server (2.4.3) is installed a machine with Windows XP SP2 My software configuration is this: Operating system: Linux 2.6.18-128.AV07PAE i686 i686...

I need the pinout for to link a trunk ISDN PRI between a Definity card TN586 and CISCO router. Thanks and regards.

Why the timer not work when used rights user ???

I have a problem with the SIP phones of customer registered in the SES Server. Random the audio is loss; the command list tra tac XXXX show this screen: Good Call 16:52:53 Calling party station 3997 cid 0x3016 16:52:53 Calling Number & Name 3997 Pruebas AES 16:52:53 active...

This problem occurs because in the directory (Master Directory) must be refill the fields. Sorry for my english.

I have a PC with Windows XP service pack 2; the VMpro server is running perfectly, but sometimes the connection is down, and I must restart the PC, this is random, 1 or 2 o 3 times per week. What must I do? The software installed is Voice Mail Pro 4.0.18 running over Ip Office 4.0 Thanks for...

What patch installed you?

I only can administer by SAT the S8400 media server from service port, but can't administer from LAN. The IP phones are registered, the softconsole too. All permisions in the form of S8440 are enabled. Not ping reply from server S8400.