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Bob: Again, some wonderful ideas. I know that "User A" - the one with the new machine - has had problems on several machines, where other people have not had the problem. She has used several machines around here. Her always create backup is turned off. I know the default file location on...

Bob: Thanks. It is a mix of Excel 2000 / 2003. Defaults are set to Microsoft Excel Workbook. Most users are on Windows XP, the one with Office 2000 is on 98. All Office service packs have been installed. I have not seen this problem, and opened the files they are having problems with, and...

We are having a very strange problem that I cannot replicate. [ponder] A few users say that they will work on an Excel file, do work, save it, and when they re-open it, none of their work is saved. It doesn't matter if the file was saved to the desktop or a shared drive. Or cells are going blank...

The company I work for creates a report in Excel that they then forward to a customer. They include a custom font that we have purchased for special characters. Is there a way to embed the font into an excel spreadsheet? I know it can be done from word, etc. I have looked and searched. Thanks...

Talk about your "Can't see forest for the trees" moment. [colorface] Thanks! Tom Backus Network Administrator Hitchcock Industries Bloomington, Minnesota. backust@hitchcockusa.com

I want to be able to set the time zones on our client PC's as they log into the network. I already use the NET TIME to sync the time up. Single Domain 1 PDC, 3 BDC Exchange 5.5 NT 4.0 Thanks, Tom Backus Network Administrator Hitchcock Industries Bloomington, Minnesota. backust@hitchcockusa.com

Just a wild guess, but when this happened to us, I found that my HOSTS file on the PC did not point to the Exhcange server. Depending on the version of windows, it may be in one of several places. Do a search for HOSTS, find the one without an extension (it should not say SAM file in the file...

We have a very similar situation, and had used our firewall to direct traffic according to port request. This worked great. Later, when we added an Avaya VPN, that function didn't work due to the odd configuration of our internet connection. Our current solution is to set up a new MX record for...

Now, for the big if. If this isn't to late, you might be able to do the following: One quick option that might work, depending on how this person deleted. Click on the "Deleted Items" folder. Click on Tools - Recover deleted items. You might, MIGHT, find the items there. If this...

It does depend on the rule. We have a user set up that simply e-mails back a site name to our internal people. I have the rule set up to auto reply and delete the messages, and it works great. Our CEO also has a rule set up to auto forward everything to his AOL account. If you try to do certain...

I may be missing the boat here, but if you want a specific message to go back stating that a user is no longer with the company, you could try creating an e-mail user "Old Employees" and aliasing it with the old employees e-mails. Go into an outlook client and attach to this user...

In your exchange manager, open up the structure under the domain name. Click on the Connections item. Double click on the Internet Mail Service. CLick on the Connections tab. Click on thed Time-Outs button. You can set the time to time out for Urgent, Normal, and Non-Urgent. You can also set...

One quick option that might work, depending on how this person deleted. If you haven't deleted the account, use Outlook to access the accout. Click on the "Deleted Items" folder. Click on Tools - Recover deleted items. You might, MIGHT, find the items there. Hope it helps, and good...

OK, this is where I get in trouble. 8-) You appear to be missing your personal contact list from the to lists. Depending on your version of Outlook, the next may or may not make sense. Try going to Tools, Services. You will see stuff like "Exchange Server" you need to have...

I am going to assume that you have a Contact List. Open up outlook, and click on Contacts on the left had screen. This will open up your contact list on the right. In the upper left, you new button now has a contact icon rather than a mail message. Click on the arrow after the icon, and...

If you first re-name the user account in NT, that will change their log-on. From there, in the Exchange Manager, hit the accounts that you need to change, the General Tab lets you change how they are viewed. Go to the E-Mail addresses tab, change their e-mail addresses. It works. What we...

From the outlook client, logged in as your boss, right click on CONTACTS or the CALENDAR, and go to properties. Go to the permissions tab. Add the secretary, choose the options below: Create Items, Read Items, Create Subfodlers, Folder Owner, Folder Contact, Folder Visible are you options. You...

jonarden: Thanks! The first one, from Slapstick, will work great. Thanks a million! Tom Backus Network Administrator Hitchcock Industries Bloomington, Minnesota. backust@hitchcockusa.com

I have searched, but I can’t find a way to populate all our users’ calendars with company holidays. My boss wants us to be able to input all our company holidays into a calendar, and then have that calendar populate all our users’ calendars. I know we can set up a “meeting” for each holiday, and...

You have checked the Time Zones, but is everyone set up for "Daylight Savings Time?" This can make a big difference. I have found that if you don't set the PC to automatically adjust, things get a bit strange, just like you are describing. Tom Tom Backus Network Administrator...