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  1. 1460

    BCM 3.0 to 6.0 upgrade

    This is a BCM 50
  2. 1460

    BCM 3.0 to 6.0 upgrade

    After upgrading to 6.0, Speed dial does not work. Did any change from 3.0 to 6.0
  3. 1460

    AACC

    . We have CCT (20 licenses) installed for use with Avaya Aura Agent Desktop. It looks as though an agent logged into multiple CDN’s consumes multiple CCT licenses. An example would be 1 agent logged into 6 CDN’s would use 1 for Telephone and 6 for each CDN. Have not had any luck yet with Avaya...
  4. 1460

    Avaya CCT Question

    Can someone answer whose office has this? was hoping you could answer a question regarding CCT and the use of AAAD. In all our documentation, we see needs 1 CCT license per agent using AAAD. We are implementing CCT after an upgrade from CC6. It appears that each agent uses multiple CCT...
  5. 1460

    2002 displays blank

    Thanks for the help.
  6. 1460

    2002 displays blank

    Recently migrated from BCM to 1000E, have IP phones I2002working at one site just fine, but at another site, the 2002 has no displays but the buttons all work when they are pressed. Any thoughts
  7. 1460

    2002 IP phones

    Need info on how to program 2002 phones with new IP address and TN's. Anyone have good procedures to give to customer.
  8. 1460

    1000S to 1000E upgrades

    We had two upgrades with the problem. Allof the MGC shipped after Dec 21 are suppose to be alright. We went ahead and sent all of our Cards back including 1000e that wer going to be installed to lay it say. Has anyone had a problems upgrading 81 or 61 to 5.0 with the card cages. We received...
  9. 1460

    Blackbox Dispatch number

    Does anyone happento have the Blackbox dispatch number available for Calif?
  10. 1460

    option 61 went down

    If you know the DN numbers, you can look in LD 20 and enable from there or LD 32
  11. 1460

    CHANGING PWD 2

    Carolyn, If you still require assistance, call Michael Planas at 650-989-1013. He can further assist you.
  12. 1460

    PRI question

    it is pretty cool to see people working together on this site. Looks like it took only 12 minutes from the time it was submitted to a fix. Wish my vendor worked that quickly. Great job John
  13. 1460

    Max sets on an Opt 11

    This could be determined by how many TN's, how many cabinets do you have, existing trunks etc.
  14. 1460

    What type of lifters do you use on Nortel i2002/4 ?

    We are replacing the headsets on our 1140e's with Jabra bluetooth.
  15. 1460

    VoIP 1140E external power questions.

    Installing 1140E's with external power connections. Have anyone ever heard of Nortel mentioning you might need to add some kind of booster to the network switches if you have a lot external power being used?
  16. 1460

    Removing Keys

    You want to use the TN you are deleting the key from Reg Chg type 2616 TN 11 0 ECHG yes Item key 10 nul
  17. 1460

    1140e

    Vendor did a DEP List upgrade last night, and now the Directory on 1140 says Service unavailable. Anyone seen this before

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