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I have this 9150 that is not able to connect thru BRI- my setting is by the book, but I keep getting a message unable to connect- I am using the existing PRI in the 81C and the connection is started from the PBX because of the PRI channel setting as 3VCE instead of VOD- what I did was selected...

Recently we have had many trouble with calls that are being forward to other national or international numbers - calls are being rejected when it is routed thru the AT&T SDN or Primeplex network and is send out thru the same or a similar AT&T route. We call AT&T and they are talking about...

I spoke to a friend who told me that this happens to him a few time when creating multiple skilsets and agents- etc. His workaround was - to de-acquire all sets and reboot- I did it and it worked( some kind of corruption is in place with 5.0) I will take it to Nortel to check it. Thanks...

I have an appliaction on symposium 5.0 that has skillset priorities setup and the agent that has priority 1 is not alway getting the call when it is available. Is there anything I am not setting correctly that might be causing this

I have a friend that is supporting an OPT11C on rls 23.35. The system started to crash( crackling noise, loose dialtone,can't transmit calls) I went to solution of Nortel and the suggestion is to upgrade the ssc card with a new vintage. problem is that, to upgrade you need the software and...

They did change the cards and the problem still persist.

I still do not see the reference to grounding on that document or the installation document. I will mention that to the Technician from the service provider. Tahnks,

I have a Nortel Networks Meridian 1 PBX 81c connected to a Octel Serenade 300 (Legend) RLS 4.1.0 with 128 port- integrated thru M2616 TNs, I’m having ring no answer on different cards and ports- every time we trouble shoot we get to fix it by removing the cross connect and re- punching it, we...

I have a Nortel Networks Meridian 1 PBX 81c connected to a Octel Serenade 300 (Legend) RLS 4.1.0 with 128 port- integrated thru M2616 TNs, I’m having ring no answer on different cards and ports- every time we trouble shoot we get to fix it by removing the cross connect and re- punching it, we...

If your trunks route data blocks are setup for incoming call detail recording and the caller is displaying a clid it will be easy to trace it, also if the recepcionist keeps track of the time the calls are arrriving- that could be furnished to the police and they could go back to your did...

you could also use a phanton tn to direct call forward to another number. check in the common equipment (cequ) in ld 22 for a Phanton loop and program it as a 500 set. ex:DES CLFWD TN 244 0 01 09 PHANTOM TYPE 500 CDEN 4D CUST 0 WRLS NO DN 8025154 0 MARP CPND NAME...

i want to block CLID information from a Meridian 61C PBX- I want the far end to see Private call or Unknown, I have tried to do thru the CO but they keep saying that due to the type of switch they have it need to be addressed at the pbx. I have tried removing all info in the clid table and then...

I want to block clid for all call, I have a Meridian 61c with isdn package and PRI trunks.