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Hi, customer wants to link MD110 BC12 to MXone via qisg( future plans for IP networking eventually) Can someone help with the RODAI and ROCAI settings please they have also requested we use the exchange number in the called numbers Site a 552 site b 572 appreciate any help on this guys.!

can anyone tell me which program units need to be started with problems on ACD. We have a 6 lim system and all agents log on to CCM successfully however using ACCSP no agents are available and no calls are being recieved?? All groups affected are on LIM 3.

has anyone successfully connected an E1 link using QSig to a Cisco router (2821 Cisco Callmanager) System is BC12 EdEx

any thoughts on this anyone????????

version= CXP1010102/4/TSWP01/R2A

the customer is unhappy that the IP phone dislay shows profile now instead of normal display, can this be changed?

Hi, how is it possible to divert IP extns to a mailbox group as they are programmed as generic extns. I tried profiles but this obviously changes the display on the phones to read "profile x"?

I have gone through the bits and pieces of setting up IIS and the DNS records However, I’ve noticed now that both phones (IP 4422 and 4425 phones) have issues with getting addresses from the DHCP server. If I try to set the IP address manually, it displays “Error! Network interface...

The main problem I got at the min is trying to pass the correct VLAN id to the phone via DHCP I currently have a mini testing environment setup with one of the phones and a laptop. I have them both running through a Cisco switch on a trunked port Both do get IP addresses from the DHCP server...

thanks for the info

regards BC13/MX-ONE TSW where can I find the PC REGEN scripts. I only have upto BC12.1. Anyone help?

once again thanks to all..MNS sorted the fault

maybe a stupid quesion but whats the difference between mdn and mns?

thanks for all your help..is it possible to do this on bc12 also. When i try and assign mns it wont allow me keeps replying "fcn not in range

is it possible to have 5 digital extns all ring for a group call. I have tried to set up on digital phones using MDN. The MDN number is an analogue extn. Problem is that only 1 call can then be answered..ie next call is engaged as the analogue port is being used. System is BC9. The customer...