Search results for query: *

Sounds like you need another data mod set up on the Audix system... assign it an extension and that is what DSA will dial. Hope this helps, MsGrace

SWWEEET!!! This fixed the problem. Regards, MsGrace

Hello All, I got a new pc for my ASA. I installed the application and used my old persist.dat file and it connects fine. In the Tree tab, only the icons appear, no descriptive title like Open Gedi or Emulation. Running Windows XP operating system. ASA version 1.10.11 Thanks ahead of time for...

I am looking at the same situation. We have an Octel system and are migrating some of our customers to Intuity Audix. I have to get them to forward their old messages to the new voice mail system... this starts with AMIS Analog networking to connect the two systems. I am in contact with some...

Nico... Thanks for the lead. I had done a search previously, but did not hit this particular thread. Going to check the suggestions in there. Regards, MsGrace

Greetings to all. I have an issue where the caller reaches an auto attendant and is prompted to press 1, 2, 3, or 4 to be transferred to a voice mail extension. MsAudix plays a message that "the line is busy, returned to previous activity". This is only happening on some of my phone...

This works. Grace

Does anyone know of a command to show what ports or stations are busied out? Thanks in advance for any suggestions. Regards, MsGrace

I find the help file in ASA a quick resource for good information. Can this be exported so I can send it to some co-workers as a reference document? I am currently doing copy and paste to another document or hard copy when I want to share info. Thanks.

Thanks for the info. Calls are being routed to the correct trunk. Regards.

Thanks for the leads... I checked and found that route pattern 8 is used for the 800 call example. (I am checking other dialing combos as well). When I 'list route-pattern'.... I can see where 8 is looking at trunk group 1 (which is my tac293)... I want it to look at trunk group 3 (which is my...

I originally had 10 IDSN-PRI's providing incoming and outgoing call service (trunk group 293). I now have a CLEC giving me service on 6 ISDN-PRIs (trunk group 292). There are 4 remaining PRIs in trunk group 293. All incoming calls are being routed from the CO to trunk group 292. Outbound...

The ch intra is the ticket!!! I have 1800 phones. Can I import this data for all of my extensions? and can this number be increased from 5000? Y'All are fantastic!!!! Regards, Grace

Thanks for the feedback randyb19.... Unfortunatley, the 3xxxx extensions reside on the 5Ess and NOT on the G3r. The only ringing phone extensions (stations) on the G3r are extensions that start with 1xxxx. (I have voice accounts that do not have a port assignment... i do not expect to see these...

You people are AWESOME!!! These simple commands started the cdr output to the pc. I am getting the incoming calls, and outgoing when the person presses 9 for local dial tone. I am now working on the intra-switch calls. These cdr's are not appearing. When the caller picks up the phone, they are...

We are in the process of implementing a telecom management system and I need some help with outputting CDR info. I have a pc with a working 8400b data module on com1. My trunk groups all have CDR Report to y. (Maybe this should be r - ring?) I completed the settings for ch system-parameters...

We are in the process of implementing 'UNIQUE' telecom management system on a Definity G3rV9. They have several clients in the UK... (was talking about that today with them) This is a family owned business out of Littleton, Colorado, USA. Their site is www.uniqueinc.net Best of luck. Regards...

Thanks janney!!! For item 2, you indicated if the 'trunk group is compatible with the service' When I set up the new trunk group... I will make it type: DID... is that what you mean by compatible (as opposed to isdn or tie for the type of trunk group)? I think I answered my own question. Thanks.

Greetings. I am about to get 6 PRIs from a local provider for DID. (I currently have 10 isdn PRIs in trunk group 1 for local calls only). I have a couple of questions: 1> Can a TN464F ds1 card be set up to support DIDs in my new trunk group? 2> My plan is to remove some members from trunk group...

Thanks fonman... good info. Regards, MsGrace