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  1. Sparkresponse

    Attendant lunch break

    Hi Guys Can you point me in the right direction. Basically our receptionist need a calls forward button on reception: I’ve created a new cov path 6, and I’ve created within that a cov ans group 5 with 3 x extension. How do I set this up on the attendant console as a button so that when the...
  2. Sparkresponse

    System Capacity - point in the right direction

    Hi There If I run the command disp capactiy it will list the system capacity. Can anyone point me in the right direction for reading material to learn about the information that is displayed on each tab. Cheers Dave R
  3. Sparkresponse

    display communication interface processor channel

    Hi There Anyone know how I can download this as it's an ftp link Cheers Dave R
  4. Sparkresponse

    display communication interface processor channel

    Hi There Could anyone explain what this function actually does. Cheers Dave R
  5. Sparkresponse

    Voicemail engaged

    Hi There All other analogue lines are fine. unsure how to check alarms on audix as I'm password. I can ping the audix system.
  6. Sparkresponse

    Voicemail engaged

    Hi There This is the error message 12:58:56 denial event 1026: AUDIX Unavailable D1=0x17 D2=0x11a
  7. Sparkresponse

    Voicemail engaged

    Hi There Any thoughts on the following: I've made no changes to the system. Basically if i ring a station the phone just rings and will not go through to voicemail. If I dial the hunt(99) extension 7099 it rings engaged too. I've rebooted audix Cheers Dave R
  8. Sparkresponse

    Blank Screen 4620swip

    Hi All I've tried that one and confirmed I've entered the correct type of the phone in the configuration and the screens are still blank. Cheers Dave R
  9. Sparkresponse

    Little Instruction book for Avays

    Hi there Is there a voip version as this is such a great little book. Cheers Dave R
  10. Sparkresponse

    Blank Screen 4620swip

    Hi There I've tried that and still no joy. All the phones still have blank screens. They do work as I can dial another extension. Cheers Dave R
  11. Sparkresponse

    Blank Screen 4620swip

    Hi There Tried that one but still blank screen Cheers Dave R
  12. Sparkresponse

    Different number for the same staion

    Hi There Many thanks - for some strange reason I had the 7089 pointing to 7159 at digit translation level. It's a learning process. Cheers Dave R
  13. Sparkresponse

    Different number for the same staion

    Hi Guys Station 7159 port 01a0507 Station 7089 no port If I ring from outside 5197159 the station rings as expected. If I ring 5197089 then extension 519 7159 rings Why should this happen - I need to use extension 7089 somewhere else Thoughts Dave R
  14. Sparkresponse

    Change station type on voip system

    Hi guys Many thanks Dave R
  15. Sparkresponse

    Change station type on voip system

    On the digital system if I change a station phone ie from a 2420 type phone to a 2402 type phone is would do the following: Cha sta 7089 Go to the type then change from one type to the other How do you do that on the voip system Basically extension 7513 is a type 4630 and I want to change...
  16. Sparkresponse

    Route denial - help required

    Hi There Call me biffa of the day - sorted. I must have looked at this station 20 times and not noticed. Cheers Dave R
  17. Sparkresponse

    Route denial - help required

    Hi Guys Extension 7515 is OK Extension 7543 route denial and wont ring out. Can someone point me in the right direction to fix I've listed the trace station below for each Cheers Dave R ____________________________________________ Li trace station 7515 09:27:10 active station 7515...
  18. Sparkresponse

    Problem with Divert

    Hi All I've got a 2420 phone which is currently diverting to a mobile and I wish to switch the divert off I've tried the following: busyout and release Remove station and re-add Status station shows no cf I've tried different phones I've swopped extension Any advice would be much...
  19. Sparkresponse

    Blank Screen 4620swip

    Hi There I have a few phones with the same problem. Cheers Dave R
  20. Sparkresponse

    Blank Screen 4620swip

    Hi anyone help out there or point in the right direction. Sequence of events 4620swip - has a blank screen. disconnect from network. Reconnect. Station reboots and I see the boot sequence on the screen eventually the phone finishes boot up Finally just a blank screen I've tried a reboot then...

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