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  1. michont

    Forwarding of calls directly to voicemail

    Ddog, that was easy, it worked after removing it. Thanks both of you. Todd
  2. michont

    Forwarding of calls directly to voicemail

    Hello all, I started with a new employer a few months back and we have an Avaya system in place using Audix for voicemail. I used to administer a Nortel system so am somewhat familiar with things I've been seeing on our system. However, I'm still a newb with this system so please bear with me...
  3. michont

    Callpilot no longer sending out text (email) for new voice messages

    @1998xj8 thanks for the note. As I mentioned, my guess is though call pilot uses the smtp server here, it is not picking up the info which AT&T needs to do this. I have just set it up so that it goes to my email account I use on my phone.
  4. michont

    Callpilot no longer sending out text (email) for new voice messages

    Thanks for the update, Terry. Figured it had to be on the AT&T end. Not sure why they'd change the rules now. Our callpilot server is not part of AD here so is not picking up the domain info (my guess) which coincides with your experience and why exchange is able to relay the email to text...
  5. michont

    How do you change NCOS/Facility Restriction?

    Sorry for the delay in this. Got pushed into some other areas at work and then yesterday one of our hard drives in one of our CPPM cards died and required a restore. That was great for a Monday.
  6. michont

    Callpilot no longer sending out text (email) for new voice messages

    Still no luck. It seems just email to phone which is set up as number@txt.att.net is not getting through. I also tried mms.att.net and that didn't work. Either of these configurations work when sending from outlook to my phone. Email is also working from call pilot when emailing my work...
  7. michont

    Callpilot no longer sending out text (email) for new voice messages

    Thanks. I have emailed my exchange admin on this and hoping for a reply soon.
  8. michont

    How do you change NCOS/Facility Restriction?

    Didn't think of that, I'll keep it as an option also. Thanks
  9. michont

    Callpilot no longer sending out text (email) for new voice messages

    I was thinking of restarting but was hoping for other options before attempting that. :) When checking on that, I can see the date modified is updated when a text apparently is generated. So, it appears that a message is being generated and sent to go out and then clears but why it does not...
  10. michont

    How do you change NCOS/Facility Restriction?

    @bignose21, thanks. I will test this today. @KCFLHRC -- just want to allow my NCOS 0 (which is only allowing internal extensions and 911 calls) to be able to call my company's new service desk phone #.
  11. michont

    How do you change NCOS/Facility Restriction?

    When I'm in LD 49, do you know what line will let me add in this #?
  12. michont

    How do you change NCOS/Facility Restriction?

    Been a while since I've done this. We have a new service desk phone number in place here and it's an external 800 number. We have an NCOS on a lot of our shop floor phones restricted to internal/911 dialing only. How do you or is it not possible to add in this new phone # to this NCOS level...
  13. michont

    Callpilot no longer sending out text (email) for new voice messages

    Hi all, We have CP ver 5 running and for years now, we've had text messages (configured as emails)for those of us on call in IT sent out whenever a new message was left in somebody's on call mailbox. Up till a couple weeks ago, it was fine but for some reason when a message is left, it will...
  14. michont

    i2004 bridge with laptop?

    I know there are other ways, I'm really looking to see if anyone's bridged the phone to the laptop's connection. Not sure if it's even possible.
  15. michont

    i2004 bridge with laptop?

    I am curious to know if anyone has ever bridged their laptop with an i2004 phone to allow the phone to connect to your work network. I use a VPN solution like most when connecting my laptop to work from home. I have the 2050 softphone on my laptop and that works fine when I VPN into work...
  16. michont

    Can't import wav file in application builder

    Found a way to convert to specs and upload went fine. Thanks for the assist.
  17. michont

    Can't import wav file in application builder

    Great, thanks. I'll let you know how things go.
  18. michont

    Can't import wav file in application builder

    On Monday, I'll play around with the file formatting, can't hurt. : ) Thanks
  19. michont

    Can't import wav file in application builder

    Thanks for giving me something to consider. I was thinking it was more related to permissions. I didn't think CP would be able to recognize the file properties. I figured maybe it could upload but not be able to use it when it tried. I will just have to find out how to see the wav file...
  20. michont

    Can't import wav file in application builder

    I'm hoping somebody has seen this before. I am trying to update a voice item in callpilot application builder. We had somebody record a greeting and it's saved in WAV format. CallPilot version is 5.00.41. When I open the files they sound fine. After selecting import and then choosing the...

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