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FYI... Upgrading did not fix it, but I beleive I may have found the issue. This appears to have been caused by 2 users who had left the company and still had vm to email setup, so the system was constantly getting an recipient access denied SMTP error and one user who had a space in their...

restarting vm service and server did not fix. they are on R11.0.4.1 build 11. sounds like an upgrade may be in my future

I've look in the opt/vmpro/logs and it isn't very helpful. When I search the email address, I only see where the user settings are being changed from Copy to Forward. Is there a specific log I need to enable or look at?

When a user is set to Forward, the email comes through every time. When the user is set to Copy, the phone gets the VM, but the email never comes through. This happens on all extensions and it doesn't matter the email address. SE R11. Any ideas?

finally found it... under security settings>services...

Server Edition R11.1 I am unable to get the server to produce a 46xxsettings.txt file when I web browse to http://serverIP/46xxsettings.txt however it does produce it when i go to https://46xxsettings.txt. So it will produce a file when I do the https but won't when i just do the http. What...

We upgrade a server edition customer from 11 to 11.1. Everything was doing great until they started getting these random voicemail pro failures. Voicemail pro would stop, I would have to go into server manager and restart the voicemail pro service. come to find out, it appears to be something...

make sure if you do that though, you have a proper route in for any voice traffic that is needed for LAN1 to route to LAN1.

if you have a default IP route that routes traffic to the internet and proper DNS then this shouldn't be an issue.

use smtp.gmail.com in the SMTP server address instead of the IP address

i dont have any logs, but i'd be happy to get them. i'm not familiar with voicemail logs on server edition, only with debug and voicemail pro windows. how cna i get what would be helpful. they are doing vm to email, but no secondary server.

I figured I would start a new thread as all the other voicemail stopping ones were from 10 years ago...haha. A customer with server edition running on an on site virtual server was on R11 and was having voicemail issues. The voicemail service would randomly stop. Some times it would come back...

Upgraded a SE to R11.1.2.2 and now under web manager I am unable to change user buttons. Anyone experiencing this? When I click on edit a user and then button programming, it just pulls up a blank page. Also, on the Web Manager Solutions page it shows that all the services are red which is...

I found the fix for this today... You need to do three things. 1) Go into the google account security settings and setup 2 Factor Authentication. 2) Go to the google account security settings and setup "App Passwords" 3) Change the password in Manager or HMail Server from the actual account...

has anyone successfully got this working? customer whats to use his mobile app in telecommuter mode, so its not relying on the data connection for the voice.

so i tried to use manager and it fails after the password step. i logged into the security settings for each 500v2 and reset the system password for each system and I still get failed upgrade before it starts transferring files and everything.

haha, why didn't I do that already... doh. thanks. I'll try upgrading through manager tomorrow and update.

it still is not there after closing the config

In Manager i didn't see the "Upgrade" under advanced settings like before... am I missing something?

Upgrading from 11.0.7 to 11.1 and getting the following...