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I have a PS4 +Win 2003 Server setup and working. I just purchased a Citrix Gateway Appliance and am in Need of some Advice and Best Practices Help.. We do not use the Citrix box for Internal application hosting.. This is Only for Remote Users. My remote user need expanded so I wanted the CAG...

The reason for the upgrade.. Twinning.. I will look again.. But I don't recall seeing 3.1.999 So.. Let me make sure I understand this..Should I upgrade the Admin Software First.. And use it to push the Bin Upgrades? Thanks

Ok.. I am running 3.1.64 And I want to Upgrade to the Latest 3.2.17 Any Advise?? It looks like I have to upgrade to 3.1.64 first. Does this should right to everyone? So the way I see it here is what I have to do. 1. Uninstall Admin Software 3.1.64 Manager 5.1.64 2. Install 3.1.65 3...

Thanks.. That fixed my issue.. I did not realize that I could do this. This is a Great forum.. And thanks for everyones help.

Ok.. Sorry for asking a stupid Question. But.. Your saying in Voicemail Pro modify the CallBack start point? Or create a New CallBack shortcode? Here is where I was last standing. With out using Voicemail Pro. Here is what I had setup inside of IP Office. Hunt Group called EMGHunt with 3...

Ok.. Then I need to get a simple work around solution working. I have tried Hunt Groups and they work somewhat.. but even though I have Voicemail Box Not Checked.. There seems to be a voicemail box.. I know this because during the callback. For some odd reason I get dumped into its voicemail box...

Well.. That would sort of work.. But then that would require the user to call back in.. The callback feature is kind of nice, because it connects you in quickly. And plus 1 of my users does not support text messages.. One other darn problem I have is I use IMS.. And when I get a Voicemail, my...

Ok.. I am stuck.. I created 2 different setups to try and get this to somewhat work. It does to a point. 1 option was as noted above. Create a Voicemail Pro shortcode with assist transfer. However when I use an external number in the field it will call my Cell, but it will NOT move on to the...

Ok.. I think i am almost there.. Now my question is.. What is the external number that is called voicemail picks up.. IE.. Cell phone turned off or out of coverage, etc.. So to the system the call back or whatever has been taken care of. However I still have a NEW Unanswered Voicemail Message...

Yes.. But I do have the time short enough that it does not ring to my voicemail. The cell is not receiving any VM. It really should just move on.. but unless I am missing something..

Ok.. I seem to be close. But I must be doing something wrong. I have gotten it to call my Cell phone, but it will not move on to the next option for no answer. Here is what I have. Start Point - Assit Transfer (calls ext number) - link from no answer to a second assit trans (call ext number)...

I guess I am missing something.. I can't get the short code to work.. This is my first time at setting up a Voicemail Pro short code... So pardon me.. When creating the Assit Transfer it only has an option to transfer to a Mailbox. I would prefer for it to transfer to a External Number...

Maybe Callback is not the answer but what I would like to do is this. Voicemail is left in mailbox. Voicemail calls 123 number (no answer) Voicemail calls 456 number (no answer) Voicemail calls 789 number (still no answer) Voicemail starts over and calls 123, then 456, then 789 until someone...