I have a cp 150 and it has happened 4 times, sometimes not allways after removing power and repowering the acd, the acd logon codes and the other acd codes as well ,monitor, ready,etc,change. When it was first installed the logon code was 904,then it changed to 914 and now i am up to 946 for...
I have a call pilot 3.0 with enhanced acd/call center reporting and all the acd and voice mail functions work correctly and i can sign into call pilot manager and acd reporting server but when i try to get reports or live status displays nothing works , it says that it cant connect to the call...
i am using reporting for call center,, this is for a call pilot 150 with enhanced acd.I cant get live status displays or report info from the call pilot, when i try to connect for reporting it tells me that it cant connect to the call center, but everything else works call pilot manager and...
I am having a problem connecting to the call pilot for reporti ng. I can connect to call pilot manager and voice mail manager without a problem, but when i try to get live data from the acd or reports it says it cannot connect to the call pilot.
i connected to the acd reports the first time...
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