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  1. ackray

    Restricted, locked, Phone?

    @brannan Thanks, How do I check that? Also in this case I think someone is putting the extension in restricted service by accident. It's the large screen MLX set that is being used for the operators extension at the front desk. That's why I am looking for a simple key press code that...
  2. ackray

    Restricted, locked, Phone?

    Thanks, @telecomboy I can pick up the handset and get dialtone from a line appearance button. However pressing and keypad number results in a 'siren' tone. @cvrbob how do I tell if it is in hotel mode? Which manual do you recommend I download?
  3. ackray

    Restricted, locked, Phone?

    Hi, I have inherited a Merlin Legend V7 at a hotel. Currently someone has managed to put the operators phone into a restricted class of service. It is unable to grab an outside line. The lines appearances are simple 1-touch buttons on the phone. This is the second time this has happened...
  4. ackray

    Extensions getting locked? Help

    Hi, Currently as part of my Network Admin Job at a hotel I am supporting a Merlin Legend system. CKE4 R7 V12 with a mix of: 408 GS/LS-MLX 408 – Analogue 012 & 016 cards Here is the problem I am having. Somehow the room extension phones, SLT's are loosing the ability to access an outside...

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