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I am all of a sudden having problems with my 3300ICP embedded voicemail connecting to my smtp server. I have a network configuration with 50 private networks all connecting through a cisco asa. The SMTP server is provided by my ISP and is outside of my network. It has been working fine for...

It appears to be working. I am not sure if it was extending out the call forward timer or if it was enabling enabled DPNSS/QSIG but my motto has always been "if it ain't broke don't fix it". Thanks again for everyone's input. I really appreciate everyone's expertise.

I just enabled DPNSS/QSIG and I'll let you know if it works.

I am sure I could forward to the external number in speedcall, but the customer doesn't have access to this type of programming. I am doing two instances of Multicall so that if they are on a line they can see the flashing of another call coming in.

I have a pri, so I have 23. I am pretty confident that there is plenty of room with trunk capacity. That was a good suggestion, and I appreciate the help.

External. I also tried increasing the call forward timer from 15 sec to 20 sec and I still have the same problem.

It looks like you are right. If two calls come in at the same time, one gets forwarded and the other goes to internal voice mail. If I wait just a few seconds between calls, they both get forwarded. In the COS options I have enabled the following items: Call Forwarding - Accept Call...

I have a small company that has five handsets with extensions 1060 to 1064. I programmed all of their did's to go to extension 2101 in system speed call and programmed two 2101 multicall instances for each handset. In the evenings I programmed a button to do a third party call forward and when...

Thanks, I think I had it set up improperly to begin with. I was trying to save a license and programmed the extension as a multicall instance on every phone in the business, so in a way it was a virtual extension and set the voicemail as message only and the forwarding was accomplished with the...

I have a client that is having problems with call forwarding being intermittent. Every once in a while a call won't be forwarded and will be rolled to voicemail. I can confirm that in the call forwarding profiles that the forward always command is set in the system. Anyone have an idea why 95%...

I was able to find one.

I have three Extreme Network Summit 48si switches and I was able to upgrade two of them because they were running an extremeware release newer than 6.2.2b56. I have one switch that is running 6.2.2b27. It is just barely too old to be upgraded without an intermediary update. Does anyone have...

I figured it out. It was a problem with the visual voicemail. Version 9.0 didn't have that, so I had to go into each extension and program in the voicemail hunt group number.

I probably should have mentioned that I am the end user, but am very technical. I didn't upgrade this system myself since I am not an "authorized mitel dealer", but I have been programming this system for four years. I am trying to get out of calling them back again because they didn't seem to...

I tried the swap back to 4.0 and it does the same thing, so I swapped it again to 4.1. In this system, it is programmed to go to voice mail with keying in #5000 or 1500, is there a way to hard code the voicemail button on these devices to just dial 1500 instead of the new voicemail program. If...

I didn't I just used the software upgrade tool and did it twice. 9.0 to MCD 4.0 and then to MCD 4.1 sp1. Is there anyway to fix it without downgrading?

I upgraded my 3300 today from 9.0. I first had to upgrade to 4.0 and then to 4.1. I am having an issue with voice mail. When a user tries to log into voice mail from their extension, they are able to log in and then when they try to play it from the handset they get "The voice message cannot be...

I have tried two different 512 memory modules. The last one was even in the same series as the current 256 and it was low density. Would someone mind pulling the model number off of one if you have one laying around on a shelf? I really don't want to spend $300 to get one from a mitel dealer.

I am a partner in a small business and no longer work for a mitel rep. I have a 3300 CX controller that has software assurance, but I need to upgrade the memory chip in order to upgrade. Is there someone that could sell this to me?

I haven't. Since this is just a one time occurrence, I think it is easiest to just change the information on the system speed call menu.