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Go to the extension configuration and in the lower right hand corner is Phone Display Option. There you can select what is displayed on Line 1 and Line 2 of the LCD display. Be sure that your carrier is sending this information to you with each call and verify that the incoming trunks are...

As far as I know, you cannot do this over analog trunks. You must use a digital service, preferably ISDN-PRI which has the built in calling party id field in the call setup. Even if you were on a later version of AltiGen, the calling party id cannot be sent over analog trunks.

I had a similar problem at an AltiGen site with Integra. It turned out to be a setting in the Adtran device that converts the high capacity service into ISDN-PRI for the AltiGen and Internet/data connectivity for their computers. Integra found a setting in the Adtran that was blocking those...

If you cannot ping the phone from the server, then the phone probably is not talking to the server...hence the Registration Fail. You need to check the routing from the phone to the server as it appears there is no route defined. Is the phone getting an IP address from a DHCP server? Then...

I am finding that IE 8 history becomes messed up on a frequent basis. I start IE and go to my.msn.com as a homepage. I then move on to another website and frequently, when I hit the back button to return to msn it stays on the page I'm on. If I look at the drop down the current page is listed...