I upgraded to 3.1.65...the phones rebooted automatically and the caller ID returned...must have been a bug in 3.1.29.
Works great now...thanks for your help everyone!
Sorry I didn't mention that in the original thread, but the phones firmware was also upgraded. That's pretty well automatic when you upgrade the system...
I upgraded our 403 system from 2.1 to 3.1. Everything went fine, but our 4602SW phones have lost caller id functionality. They display the date and time on line 1 and the extension number on line 2. This never changes. All other phones still work fine...and I know the caller id is making it to...
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