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Thanks for the tips guys, I really appreciate it. I accidentally found the problem. I changed the pool the voip trunks were in on the bcm 400 and it started working just fine. I apparently have something assigned to pool b other than the voip trunks and once i changed them over to pool c...

Hey guys, I have a BCM 400 (3.6) and a BCM 50 (2.02). I have two VoIP gateway trunks on both systems and I have no problems dialing from the BCM 50 to the 400 but for the life of me I can not get the 400 to call the extensions of the BCM 50. The BCM 400 has all 2xxx extensions and the BCM 50...

xjswx: i was able to follow the "reset to factory default" instructions and was able to get my BCM 50 back to normal working condition. I did however have to reload all my key codes and reconfigure everything i had done to that point, but i was able to get all processes working normally. I...

I hope someone figures this out because I have a BCM 50 I just powered up and configured, and then two days later (which is today) I loaded a VoIP Gateway keycode and once the system rebooted I had an error and the power light kept flashing. Once I was able to log into the system I checked...

Yes we do have caller ID, so i will give the 'print screen' a shot and see if i can get it that way. Thanks again for the help!!

Thanks 56BelAir. Do you know which keycode i need? Is it the Call Center keycode? Thanks again.

I have a BCM 400 running version 3.7. My customer has had some threatening phone calls and they have the number from which the calls came but they need a CDR to prove that these calls were made and at what time they were made. I noticed that there was a call detail records tab under services...