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I'm not sure if this is the right place to post this but there is not general avaya forum. I have an AVAYA PDS 5000 (predictive dialer). The trunks are directy on the PDS and interface to the PBX via tie trunks. The agents digital sets are always off hook and are notified by the PDS of a new...

to be honest..i think it is. The audix should preform the transfer even if the call is forwarded. For example, if you forward your office phone to your cell people should still be able to reach you the autoattendant. Audix shouldn't care whether its a phanton DN or not. I know because i've...

its been a long time since i looked at an audix so i can't give you the exact string but looking at your posts above it looks like you have extension in the 3000 range. So if you can't find the transfer dial plan then you can do the following: 1. setup another extension in the 3000 series...

i just thought of one more thing. In audix there is a transfer dialplan (i believe the command is ch tran or such) if 1XXX is not in there then the audix won't let you route the call to any extensions that are 4 digits starting with 1. again, might be to late but nevertheless...hope it helps.

Yes. I have 5 digital sets that are working fine. It is the IP set that i cannot call and i cannot call from. The ip set display is populated with DN/button assignments etc, i just can't place or make an intercom call. thx

No. I only have a digital station module. I have used a ATA for testing on one of the the digital stations before but i have since removed it. I only have one module. thx

When i call the IP DN from a tdm set i get fast busy. When i try to make an intercom call from the ip set to a tdm set (because i only have 1 ip license i can only have 1 ip set at a single time) I get fast busy and on the display it says "Try Later". I can use feature codes to forward etc the...

I had a similar problem once with a basic audix a while ago, i don't know if this will help but i'll post it anyhow. If the helpdesk x is not the same length and starts with the same digit as your vm port x then audix may have a problem transferring. For example if you vm ports are...

I am very new to the BCM and this is the first time i have setup an IP phone. I have an ip client license and tried two types a IP sets, a i2002 and a softphone. I can register the set and change the button assignments/change the DN however, when i try to make an internal call by choosing the...

Thanks everyone for replying. I do have PRI at this site and all of the others. However, they are from different service providers. I don't think the problems lies with the trunks because i do not receive internal callerline id. When i call station to station (digital/analog to analog) i...

Here is my problem. I have a definity r9 w/TN793B cards. I have all my analog stations setup as CallrID types and i am still not receiving the CLID on incoming calls - internal or external. When I trace the call i see the info so i can see that the system is sending it. (CLID to digital sets...