Just a little more info. Its CICS 7.1 Call Pilot rel. 3
I remember trying to use line redirect, however, is this only for a single line? I need all (4) incoming lines to blind transfer externally from the AA/CCR menu if the caller does not press anything.
Also, No set on the system has line...
Is their a straight forward way to accomplish a blind external call transfer on a CICS and Call Pilot 100 rel 3?
Heres what I'm trying to do for my client.
External User calls into AA >> They hear a greeting indicating, "if this is an emergency please stay on the line, all other calls please...
Quick question(s),
Can a complete traffic study be peformed by simply polling the switch ONCE early in the morning, every day? I have a vendor peforming a traffic study and I have yet to see them dial into the switch. It is a 12 hour study/day for about 2 weeks (4th day so far).
They told us...
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