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  1. bgibsonin

    NEC 2400 Double Forward to Voice Mail Question

    Scenario: Call received at Station A and that station is busy. Need to have that call forward to 3rd party voice mail with an MCI link, but I need to set many extensions to forward to voice mail on busy and when the call is received at the voice mail port have all calls deliver the same...
  2. bgibsonin

    Mitel 3300 - Pet Peeves, DCR's, and Wish lists. June 2010

    kwbMitel: My apologies...the scenario I gave you will work with Digital Trunks, but only from IP Sets. When using the same scenario from an ONS port, you cannot break inside dial tone. I opened a case on that and was told that the DTMF Receiver is being dropped as the reason that dial tone...
  3. bgibsonin

    Mitel 3300 - Pet Peeves, DCR's, and Wish lists. June 2010

    kwbMitel- It also works with ARS. In my case, the ARS Leading Digit is 8. I simply create a System Speed Call with the Speed Call being 1000 and the destination being 8. Brett
  4. bgibsonin

    Mitel 3300 - Pet Peeves, DCR's, and Wish lists. June 2010

    Not sure if this has been answered, but you can set up a extension to prefix the 9 or any other outside line access code on the 3300 for fax machines or other device. Here is how: 1. Create a System Speed Call with a Speed Call Number that is a dialable extension number that translates to the...
  5. bgibsonin

    Mitel Wirless Handset

    I have installed lots of the Wireless Handsets and have never had the problem of the on-hook, off-hook button not working on the Wireless Handset, so I would also guess a defective unit. Brett Gibson Gibson Teldata, Inc. (812) 237-9123
  6. bgibsonin

    Do analog ports on VG224 require a license?

    They are showing it as a $50.00 price per license. Here is the configuration: Product CISCO3845-V/K9 2 - 3845 Voice Bundle,PVDM2-64,SP Serv,64F/256D Service CON-SNTP-3845VK9 6 12 SMARTNET 24X7X4 3845 Voice Bundle,PV Product PVDM2-48= 2 - 48-Channel Packet Voice/Fax DSP Module Product...
  7. bgibsonin

    Do analog ports on VG224 require a license?

    Thanks for the response. I am being told that we require this license below for each analog port. Can you tell me how this license relates if no license is required: ANLG-DEV-UWL Analog, non-app device add-on for UWL Thanks, Brett Gibson Gibson Teldata, Inc. (812) 237-9123
  8. bgibsonin

    Do analog ports on VG224 require a license?

    I am trying to confirm that each analog port on the VG224 that is managed through the Call Manager requires a license? Thanks, Brett Gibson Gibson Teldata, Inc.
  9. bgibsonin

    Mitel 3300 and AT&T VoEVPN

    Just checking to see if anyone has implemented a Mitel 3300 with AT&T VoEVPN service? We have a customer who was given a chart showing that the Mitel 3300 is not Certified. From what I have been able to gather, this is a MPLS offering from AT&T. The "vo" portion of VoEVPN appears to be thier...
  10. bgibsonin

    DMTF on Digital Phone

    Hello. This is also a problem that we reported to Avaya more than a year ago. If the Digital Phone is connected to the ports on a Base Controller, the true DTMF Tones are played. If the phones are connected to a DS Expansion Module, it sounds like you are pressing the buttons on a toy piano...
  11. bgibsonin

    3300ICP Release 8.0

    We have several of the 5330/5340 phones and also use SpectraLink and have not seen that particular issue with noise when calling between them. We are now running Release 8 Beta, but we did not see that problem on any previous release either. Brett Gibson Gibson Teldata, Inc.
  12. bgibsonin

    Best site to advertise for Technicians

    Yep..and that is why I didn't post it but simply asked for the best place to post. But thanks for the reply anyway.
  13. bgibsonin

    Best site to advertise for Technicians

    We are a telecommunications company in Indiana looking to expand our technical support staff. Do any of you have recommedations on the best site to advertise for interested applicants? We have used Monster.com, but have not had very good responses to the last couple of postings. Thanks...
  14. bgibsonin

    Best VPN Solution

    Thanks for the input to everyone. We ended up switching the Linksys units for a Snapgear 300 from Secure Computing and everything seems to be working fine now. I am very impressed with the capabilities on this Router for about $185.00 street price. Brett Gibson Gibson Teldata, Inc.
  15. bgibsonin

    Best VPN Solution

    We have a customer with an IP Office 406 and a remote location where we are connecting an 5621 IP Phone. The customer uses a Cable Modem at both locations. We then installed Linksys BEFVP41 VPN Routers at each location and created the VPN tunnel. We are having quite a bit of problems with...
  16. bgibsonin

    voice packet loss

    We recently did a Webinar with Fluke Networks. They stated that there should be no more than 2% packet loss with voice or the it will become noticeable to a person. Since Voice Packets use UDP versus TCP, lost packets are not re-transmitted. Brett Gibson Gibson Teldata, Inc.
  17. bgibsonin

    Maintenance Command to Turn Off Message Waiting

    Thanks, I will give that a try.
  18. bgibsonin

    Avaya Ip Office Versus Mitel 3300

    I have installed both and like the quality of the Mitel system over the IP Office. Here are a few points: -The voice quality on the IP Phones sounds more like a traditional TDM call on the Mitel IP Phones, and this is using G.711. -The Mitel system does not use network bandwidth to provide...
  19. bgibsonin

    DCC Card or Modem Prob?

    The only time I have seen something like this is when the user fogot to logout and let the connection on the F9600 Time Out. When the F9600 tried to communicate that it was logging out the user automatically, there was no connection and the PBX locked out the port. The other thing is to make...
  20. bgibsonin

    Mitel 3300 versus Asterisk

    We are competing with a Asterisk Vendor for a sale versus the 3300. I am looking for any input on important features/functionality at the Controller or Phone Level to help compete against the Asterisk from someone who has experience with both. I know the Asterisk is not a "main stream"...

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