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this was not the problem... In case it can help anyone else;the problem was that the voicemail ports needed to be set to no ring. The rest of my setup was fine. They were intercepting every call at the first ring and it took quite a while to figure out what was going on... I appreciate...

Killbox, I really appreciate all of your help. I went and reviewed all of the settings and they are as you have suggested they should be... Where do you set the delay for the operators extension? That I could not find in the audix. Thanks!

We are in key mode here if that helps with the troubleshooting. We want the calls to ring at all phoens but if no one answers within four rings for the auto attendant to pick up. The calls are coming in,being answered after about 5 seconds of dead air by the Audix system which allows you to...

Sorry about that... I want all of the calls to go to the operator.

I found a coverage group that still had the lines assigned to it. I removed those and now when you call, the Audix does not pick up right away with the extension 0000 message. There are 5 seconds of dead air where you wonder if you are connected and then it says welcome to Audix. This is not...

I am about to fling this system out of the window... I have an Audix Map 5p and a Merlin Magix R3 system that I have integrated. The Audix is working fine except that all incoming calls from the outside are being sent to extension 0000(non-existent) then routed to the operator and finally...

HI! Our merlin messaging died recently and we have a working audix system hanging around we would like to use instead of buying another voice mail module. I am having a heck of a time finding any documentation on how to physically hook the audix into the magix system. Does anyone out there...

Thanks to everyone! This has been a headache week for this system... Feast or famine!!! I appreciate the tips and will check out the couple of options you guys have given! Have a great one!

We have a Magix system here that has just recently stopped giving us the correct display of the number of messages in the respective mailboxes. The light still comes on to show there is a new message but the display still says 0 messages. I have looked all over the place to figure this out but...

Thanks GoKings! You have given us a good solution!!! I appreciate how quickly you helped out! You know your stuff!

Help! We have a client that has requested the following options to be set up on their Magix system. I have researched and cannot find a solution that covers all of the areas they have asked for... They want the phone system to be set up as follows: They want a button that...