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Hi: the codec used for the phones was default wich was configured like auto, I changed the value from auto to G.723 + VAD, I changed the jitter buffer value too it actual value is "large", after this, the communication improves a litle. I wish you to confirm if these chages are enough or I need...

Hi: I try to connect to the Unified Manager of a BCM 400, but if the PC is in a diferent subnet that the BCM, no matter I can ping the BCM, I can not enter to it. However I can enter to other areas for example, I can log in to the call Pilot, and the wizards and all the other sections but no to...

I'll review the QoS on Monday, I guess that is the problem, in all remote sites only have only one telephone and no more than 2 PC's. Thankyou Biv

No, the sites are connected through dedicated links, the addressing is with subnetting, the traffic doesn't pass through any VPN. Greetings

I have certain problems with some telephones IP model 2002 of BCM 400, when connecting them to the network they affect performance of the same one. These telephones are in remote localities and to arrive at the BCM they happen through a router, a test that has been made, is to maintain a...

Hi Bucky101 I have a similar problem like you, I'm running RCC v2.3.207 on a BCM 400 3.7 and a PC with windows XP SP2, Internet Explorer 6.0.2900.xxxx, java 1.5 MySQL version included with RCC, and the same error "incorrect version XML..." and the download doesn't begin. Where I can get the...