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Hey thanks a lot. I was already looking at the linksys RV042. Glad to know i was looking at the right type of gear. Thanks again. Pitbull

Our customers need to have redundant internet connections. When we get a new one who only has cable we recommend them getting DSL and using that as backup. Is there a reasonably priced router that I can recommend to them. All it has to do is accept the two connections and when the cable goes out...

I cannot find my shortcut to Remote Desktop Connection. Used to be start, all programs, accessories, communications. I don't know where the application is to create new shortcut. Any help greatly appreciated.

I would like to point a hunt group into a skillset to more accurately monitor that departments call volume. When a customer calls from an outside line it goes straight to the call center. However there's at least 100 calls from within our organization that are going to that department via a hunt...

You can add the call pilot to your LAN. Then so long as you can get to your LAN remotely you should be able to use the callpilot manager remotely. Let me know if you need more help.

Yes they are connected to our LAN via a wireless connection between the two offices. However I spoke with someone from Nortel and they advised I should create a VLAN for voice and one for data. So I"m going to try that next.

I would try to push the BCM as well. Its definitely the easiest way I know of. Plus if they anticipate any future growth it would behoove them to have an adequate infrastructure already in place and working.

I have several IP phones set up in a new office location. They are registered with the BCM and they'll work. However, Occasionally (every 5 minutes or so) they just lose connection and have to reconnect to the BCM. Any ideas or suggestions are greatly appreciated.