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Thanks tnphoneman I guess I was thinking that I shouldn't have to modify the zones if the time was correct before... So, per your suggestion I updated the Time Difference and Daylight Saving Time for all zones and the time is correct on the SRG phones now.

Hello - We have 5 SRG locations tied into our CS1000E system which is 5.5 current dep list as of 3/21/09. This past Saturday our vendor worked to consolidate CS1000T into our E. After this maintenance now all SRG site phones sets an hour slow and I can't figure out why. Prior to this...

I know the sets will re-register it's just that we have to do a maintenance window b/c it drops the phone connection when it re-registers, then we have to load balance after that. Rebooting the follower sig server brought everything back online last night. The callers list and personal...

Yes - you may have already tested. I have names / numbers of people outside our phone system in the corp directory via the include file and it works just great. I like to put the leading 9 in the include file so users can dial outside numbers by finding the name and simply pressing dial

Yes, if you use OTM there is a file in the common data directory called exclude.xls Just put the DN that you don't want to display in the corp directory listing in this file, save it and re-run the corp directory upload and it should compile the new list. Conversely there is an include.xls...

We have a CS1000e system version 4.5 We are current with our deplist as of 10/15/07. Last Thursday 10/25 afternoon we noticed on all our I2004 phones sets (D9F firmware) that when you press the directory button (bottom row of phone), you only get corporate directory. The personal directory...