Search results for query: *

I had the same issue with refurbished 6424+M phones. I purchased 6 in January and they worked fine. Then purchased 7 more in April, from the same vendor, and had to return/exchange them all. Handset cuts out, but speaker works. Caller could hear you, but you couldn't hear the caller. Very...

Apparently my first mistake was when I added the BRI card. Once I removed the card via software, I was able to build data modules for each of my 12 numbers. I have the ports punched down, but I'm not pulling dial tone. When I status the data mod they show as disconnected. The lights on the NT1...

I believe it is looking for a U interface. I just looked at the NT1 box and it is a Quad with four U connections and 4 s/t connections. Our maintenance vendor called to say he has obtained the configuration so I'll see how far I get with that. He said we will have to build data mod's and I told...

Is anyone using BRI trunks for video thru their PBX? We have a G3R Rel. 9.5 and are using Tandberg video equipment with an NT1interface to the BRI circuits. This equipment is moved around depending on what meeting room requires it. We currently utilized 6 BRI circuits which are not running thru...

Thank you again for all your assistance. We've decided to go ahead with the NTBK51 to avoid any issues for NI2. Have a great afternoon.

Thanks to all that responded. Unfortunately, I don't know anything about Nortel programming so I need to rely on the vendor. It sounds like the downloadable D channel is not required and that I can purchase the less expensive option of the NTAK93AB without affecting how the circuit will operate...

Good Afternoon, I have a Option 11C, release 25. My vendor tells me that I need to purchase a daughterboard to be installed on a NTAK09BA card so that they can program a d channel for a newly installed PRI. They tell me I can purchase either a NTAK93AB or a NTBK51BA. The NTBK51 provides a...

Here are the screen shots you requested. Let me clarify my statement that I have 24 ports. As you can see I have 32, but only 24 are enabled. In August,I started see possible bad port during testing errors. I identified those ports as belonging to 3A-3H, so I made those all No's assuming...

I wanted to give you an update. I have changed the Octel port testing schedule many times. No matter what time I scheduled the tests, 2:00, 3:00 or 4:00 a.m. the tests always pass and as you can see below, the error continues. I only have 24 ports in the system, so the test completes quickly...

So are you saying that the PBX is running a port test at the same time the Octel is trying to run it's port test, therefore, the octel can't connect? I reviewed the Octel port testing schedule and it does appear that schedule 1 is for 2:00a.m. with schedule 2 at 4:00a.m. I reviewed the previous...

This location has a Nortel Option 11C. It appears that the ports are digital so I assume the cards are FLT rather than FLT8. Linda

I have any Octel Aria 250 running software release 03.10.09. About 10 days ago I started seeing the following message in the status log everyday at 2:00 a.m. 17 FEB 06 02:00:05AM *** Integration Error >>> INVESTIGATE SYSTEM ENVIRONMENT 00000 82C01802 F9000000 28000558 9BB10100...

Ken, I ran the garbage collect yesterday and that took care of it. No more messages in the status log. One remaining question is that when it finished I saw the following messages: Error checking msgid 000000E6, rc = 00000002 Bad msgid 000000E6 found in iun 00C5 Error checking msgid...

Thanks Ken. I probably won't do this until next week, but I really appreciate you pointing me in the right direction. I'll let you how it goes.

Ken, thank you for the information. I have no knowledge of this procedure, but I see it is a selection via menu 20. Will running this process have any other impact on the system or messages? Without having looked at the full menu, is it an event that you schedule or does it run immediately...

This message is filling up the status log and nothing I've done so far has eliminated it. I deleted the system distribution list that had the invalid member, then I removed the invalid nodes from the system, but the error is still generating. I haven't been able to decode the error, so I'm...