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I neglected to mention that the physical links/connections between computer network interfaces and PC ports on the phones appear to be good. I have link lights on computer network interfaces and network status on the phone shows the connections are up. The trouble seems to be...

Environment: Several daisy-chained Ubiquiti Unifi switches with uplink/daisy-chain ports configured as VLAN trunks pfSense appliance with an interface assigned to physical port em4 (no VLAN; default/untagged). A VLAN (id:31) is separately defined with parent interface em4 (this becomes VLAN 31...

That wasn't obvious to me...obviously. [smile] This was very helpful. [thanks2] I think I had browsed but disregarded those directories/contents.

Yes, I'm trying to move them to a different platform. I'll probably just have the users re-record their greetings. But I thought it would be a nice touch to migrate the greetings.

I'm having trouble converting voicemail greeting audio (/vmail/d/vm/msg/msg<ext>.vox) to wav. I've had no trouble doing so with name recordings /vmail/d/vm/name/nam<ext>.vox. In Audacity, File > Import > Raw Data... (Encoding: U-Law, Byte order: Little-endian, Channels: 1 Channel (Mono), Start...

The laptop has no integrated RJ45 socket/port. I connected a SIIG USB 3.0 to Gigabit Ethernet usb adapter (ASIX AX88179), and patched the laptop directly to the 5220 phone. The connection works normally and I can reboot/shutdown with no disruption to phone/registration. I also tried a different...

One of our users with a Mitel 5220 IP phone consistently experiences trouble with her phone if she reboots her connected computer. wall plate <====> 5220 <====> HP USB-C dock <====> HP laptop When the user reboots her computer, the phone appears to lose its registration (?) with the 3300 ICP...

...oh, and to kill the ping process, just close the PuTTY process (window). Ugly but effective.

Got it all sorted now. I needed to add static route back to voice subnet and firewall/NAT rules, on edge router.

Pretty sure I figured out the ping question: ping "<IP address>" In other words, literally: ping "216.191.234.91" Now how to break out of a VxWorks ping command (in PuTTY session)? Ctrl+C? Nope. Break? Nope. Ctrl+Break? Nope. Esc? Nope... Now to figure out why my default route is working...

To confirm a route is working as expected (I think it is, based on a packet capture), I'm trying to ping a public IP address from a 3300 ICP (software version 9.0.0.41, not MCD) VxWorks command line. I'm connected to VxWorks using PuTTY. If I try something like: -> ping 8.8.8.8 I see the...

@12345kevin, but of course! I forgot our system was programmed so we could simply dial 911 for emergency (no need to dial an access digit first; e.g. 9911). Your note was helpful. Dialing 933 with my settings worked (again, no need to dial access digit -- 9933). @kwbMitel, helpful as always...

I'm using Flowroute with a Linksys by Cisco SPA8000 ATA, patched to a 3300 ICP + ASUs. In the Flowroute portal, on the E911 settings page, it states, "You can use 933 to make an E911 test call and verify the information that the emergency operator receives. Do not dial 911 to test your 911...

We added a single-digit (1) mailbox (Type: Transfer Only, transfers to system speed call / external number) we want to reference in the system greeting. If I call in and dial the single digit number, I first hear, "You are being transferred to 1." Is there a way to suppress this message? In...

I recently had more time to work on this. We have a hunt group 750 (type Voice), that is the Non-dial In Trunks Answer Point - Day, for our analog trunks. Phone keys get programmed for Multicall 751, 752 and/or 753. 751, 752 and 753 are added to hunt group 750. The operator phone is programmed...

Yup, we're in Pennsylvania. I signed up with Flowroute and successfully registered Line 1 on an SPA 8000 with Flowroute, and patched to one of the ASUs. I'm happy with the tests so far. Now if I could convince our PSTN provider to release us from our agreement early, without an ETF (yeah -- I...

Never mind on the connection question. The 25 pair feeds to the ASUs terminate on a couple patch panels, so that answers that question simply. But I'm still open to SIP provider recommendations.

Me again [bigsmile] We have a 3300 ICP MX (50004190) and a pair of 3300 ASU (50001266). The ASUs have 4 LS trunks each. We have a bell subscription for 7 lines for trunking. The 3300 isn't licensed for SIP trunks. We're interested in buying an SPA8000 (8 RJ11, 1 RJ21 port) and moving to SIP...

Still haven't managed to get to the bottom of this. I was convinced it's a configuration problem and restored a backup from well before the problem started. It made no difference. I since restored a backup taken immediately before the old backup was restored. I see nothing configured (superkey...

Hi kwbMitel, Thanks for the response! You're uhhh...prolific on this forum :-) Which is great! Sorry, but I'm not sure what you mean by "what key is ringing..." Not trying to be a prick or dense, but my mind went to A B C D E F G (musical keys). Do you mean physical keys (buttons) on the phone...