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Hello, I have a customer with an NEC El El IPK, they are converting to VOIP in 3-4 mos and needed 1 addl station installed, I managed to get the new station numbered with a preexisting VMail Box (138) that this department had used by accessing remotely. Now they are working on site and I cant...

Client took over office w/ existing Comdial DX-80 everything seems to be functioning except when VM's come in and are picked up MSG waiting light wont turn off, any suggestions? Any help would be greatly appreciated.

thats where I got the manual that says 21 is the prog ext and to use prog 11, and 12 for hold delay

I believe they are 7020 sets w/the prog sta 11 a display set I put system in prog mode go to 11 dial 28 I get a :30 flashing on the display I press 4 # nothing changes and Im not getting a conf tone I'm beginning to feel a little stupid on this one I'm going to rip it out and slap in a CICS...

it came from an easaphone 616 manual

USA

Well OBT, I got further this time 11 is the prog sta ......but I picked up handset per manual dialed 11 then 4 # but did not get conf tone? Sys was in prog mode moved switch back to set tested hold on incoming call aft default time of 30 secs got loud audible reminder was trying to reset to...

Im w/Mugs on this one, I've done it both ways pre-pull labeling and post pull labeling both work. Ultimately everything will be ID'd and in a proper sequence even if post-pull labeling even though we always tag our station end I always give the client several copies of a detailed floorplan/wire...

I didnt even think of that, I was going by the manual instructions I will check sta 11 tomorrow and report back, Thank You

I have a 616 that has the default 30 sec prompt for on hold I put sys in prog mode plug in sta 21 and enter codes which I believe are 11, and 12 for the sta and sys duration chg but it wont take the prog it just dials the station 11 or 12? Any suggestions?

I have a Norstar CICS w/ Nam VM can is it possible/how do I assign? a trunk to ring only at a particular guest mailbox?

How do you setup a transfer when on the pri you only have appearances of the same line?

Is it possible to use a supervisor station w/a mics 7.1 pri equipped to run as a call monitor and is it possible to transfer incoming calls from the pri to a cell phone or other outside number?

I have been involved in the Telco industry for over 26 years primarily on the ILEC side but for the last 5 years have been actively learning through osmosis Norstar/Avaya/Toshiba products can anyone recommend a source for either online/onsite Norstar training/certification?

Are there any Norstar courses available for independent techs other than the Nortel Networks courses ?