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  1. cjdearest

    Operators

    I have been given the task of evaluating our hospital operators. We are using CMS ver 9, with a G3r. I need some guidelines on what the ASA should be and examples of quality monitoring categories. Any help would be appreciated! Thank You...!!!
  2. cjdearest

    Company Hours in Vector

    I need to know how to program our company hours in a vector in CMS. The hours are: M-F 6 AM - 9 PM Sat 7 AM - 5 PM Sun 12 PM - 5 PM Callers are getting routed to our closed message on the weekends. Thanks!!
  3. cjdearest

    Cant connect to Printer in CMS

    I have a user who cant print from CMS, they were able to print previously. I logged in to CMS via root and got an error message "Cannot connect to ptr". Does anyone have any idea how I would resolve this issue? Thanks!
  4. cjdearest

    No record of Audix Login

    I have a user who swears that he logged in on Friday evening After 5:30pm to be told he had no new messages. However when he logged back in later that evening he was told he had 5 new messages, when he checked the times that the messages were received it was prior to the 5:30pm login. I checked...
  5. cjdearest

    Standby S8700 Server

    I am trying to access via the LAN. When I log in to Web Maintenance, I can get to server A, however when I try to choose the Duplicated Server B, I get the page can not be displayed. So I tried to ping the address for Server B and thats when I noticed it timed out. I was actually trying to...
  6. cjdearest

    Standby S8700 Server

    I am unable to ping my standby s8700 server or access the standby server from the maintenance web via Internet Explorer. Shouldn't I be able to do so?
  7. cjdearest

    Dialing 411

    The min/max are correct. Any other suggestions?
  8. cjdearest

    Dialing 411

    When we are trying to dial 411, we get wave off. When I do a li trace on statit shows denial event 1643; off-hook dialing time out. I have tried creating a new route pattern with a higher frl, no luck. Any help would be appreciated!!!
  9. cjdearest

    Temperature on Remote Server

    Hi, I need to verify the temperature for a remote site with a S8300. What is the linux command to verify the temperature. Also where can I get some basic linux commands for other things that might be helpful.
  10. cjdearest

    Version of CM ffor S8700

    Hello, Can you tell me the command to find out what version of CM we are running on our S8700. Thanks!
  11. cjdearest

    S8700 Time Synch

    I need to get the steps on how to synch the time for our S8700 to a NTP.

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