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  1. robbates

    How to turn off notification in ditribuition lists

    This is an Octel system. Not the Aria. I don;t have the software version in front of me at the moment. Thank you for you interest..
  2. robbates

    How to turn off notification in ditribuition lists

    We'd like to turn off all and any notification to users for successful or unsuccessful dirstibution list transmission. Any Ideas? Thank You in advance..
  3. robbates

    All 2410/20 - Dialing out from call log - Insert 9 ???

    How about for an LD call where the 9 is followed by a 1?
  4. robbates

    All 2410/20 - Dialing out from call log - Insert 9 ???

    Smovk I changed the incoming calling number for local trunk to 9 and it works! Thank you. How would or does this affect a LD trunk using DNIS identification? Can I also change my LD trunks to mirror the local or will it impact my incoming calls?
  5. robbates

    All 2410/20 - Dialing out from call log - Insert 9 ???

    Thank you Kevin, however I am aware of that. I am wondering if Avaya has come up with a firmware update or something to fix the problem..
  6. robbates

    All 2410/20 - Dialing out from call log - Insert 9 ???

    24xx series phones retain call logs. When browsing the incoming call log simply pressing the button next to the number and then Call from the options, the phone will dial that number. However, the log only consists of the incoming ANI which does not include the leading 9 to dial out so simply...
  7. robbates

    Hello Everyone ~ LDAP to Web Page

    Someone already asked this question but I haven't seen the answer yet. So I'm going to ask it again.. Is it possible to do an LDAP query to an Avaya phone system (the s8700 or s8300 etc). I want to make a web page for people to search the directory from their PCs. At the moment I just use Site...
  8. robbates

    CMS Supervisor Date/Time Question

    Hey all. I am having an issue with the Time that is displayed in CMS Supervisor. The sun server time is correct however the time displayed in CMS supervisor (client) is off by 5 hours. I checked my Laptop time and that is correct. I checked the switch time and that is correct and I checked the...
  9. robbates

    CMS Report Designer Question

    That's funny you just wrote that because I am looking at that same issue right now with hsplit.STARTTIME + hsplit.INTRVL. I see it in the data column but not in the table column. How does that affect the report? My address is rob.bateson@realogy.com. Again thanks alot. This just saved me a lot...
  10. robbates

    CMS Report Designer Question

    TykeUK Thank You for your quick reply. Are you saying that my data field should duplicate exactly what my totals looks like in order to get totals for all the splits in each time allotance? For example I want splits 512,513,and 514 to all be totaled under 12:00 to 12:30; 1:00 to 1:30 ect. Not...
  11. robbates

    CMS Report Designer Question

    I am manipulating a Split Skill Interval report using desingner CMS release 13. I have manipulated the split/skill table to allow calculations for mulitple skills rather than single. Can anyone tell me how I to change the totals field so that it totals all of the skills chosen as one interval...
  12. robbates

    Caller ID Problem

    Does anyone know where the setting is to allow Caller ID to flow throughout an entire transfer sequence? For example: From my cell I call our main 8xx number at work. I get the operator and she then transfers me to another extension. The system shows the call coming from the operator rather than...
  13. robbates

    Anyone know what these alarms mean?

    App Resource Location Alarm Alm Ack Alarmed Resolved Resolved Type Code Lvl Date Time Date Time Reason VM SERVER voic em 76 900 MAJ N 11/01/06 12:58 11/01/06 12:59 MAINT VM SERVER voic em 76 900 MAJ N 11/02/06 06:39 11/02/06 06:40 MAINT VM SERVER voic em 76 900 MAJ N 11/03/06 00:20...
  14. robbates

    ETH-PT Error 3585 Aux Data 1

    Can anyone explain this error to me? I went through Avaya's maintanence pdf and cannot find anything on thie error. The eth-pt is on the 17th port of my clan. I am using it for a CDR connection between my SQL Server and the switch. I am also getting errors on the clan card (error 3846)which are...
  15. robbates

    Modular Messaging "Delay in Receiving Messages From Server"

    Hey All, We are experiencing major dealys in receiving messages to multple mailboxes throughout the company. One example is a guy who has messages time stamped at 9:15am 9:36am 10:06 am 11:24 am 14:57 pm and 17:19 pm for yesterday 10/24/06. He checked his mailbox all day long and was told...
  16. robbates

    Modular Messaging "Delay in receiving Messages to Inbox"

    Hey All, We are experiencing major dealys in receiving messages to multple mailboxes throughout the company. One example is a guy who has messages time stamped at 9:15am 9:36am 10:06 am 11:24 am 14:57 pm and 17:19 pm for yesterday 10/24/06. He checked his mailbox all day long and was told...
  17. robbates

    Night Service Test by Trunk rather then by Hunt?

    Hey All, Does anyone know if it is possible to test night service on a trunk group without disturbing the rest of the night services? In other words you can shutdown hunt group for the night right now by individual hunt group but is there a way to do it via individual trunk group instead...
  18. robbates

    Problems getting CDR link up with ECAS

    I got it to come up. I never rebooted the PC when I installed RSP the first time. Thank You
  19. robbates

    Problems getting CDR link up with ECAS

    Hi All, I have a G3s1V12 connecting to an ECAS Server via CLAN and Reliable Session Protocol. I can ping the machines both ways but cannot get the CDR link to come up. I am told that I do not need to go through switch wizard (ECAS)until I begin seeing raw data in my RSP window. My primary...

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