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Sorry for the delay on my post. First it didn't give me an option of formatting it. So since I didn't wanna erase the tape, I tried putting a brand new tape but the exact the same as the ones that we've been using. Still didn't give me an option of erasing it... Does labeling media help...

I see. Well, so far, I see 3 of the clients out of 8 in that server group. These 3 are on Winxp SP1. The rest are on SP2. So I'm not sure if it matters but I'm assuming so. SP2 is slowing down the process??? Or is it just coincidence? Thx -selina

Is it alwasy 'diabled'? When it's updating definitions on clients, it usually shows as 'disabled' and it may take longer than you might expect. Check the 'Status of Server update' on the right hand side column. Thx -selina

makedrop worked this time! well, for a couple of clients so far. i'm waiting for console to update the list. :) thank you so much!! Thx -selina

JOAMON I tried makedrop.exe but did not work. It runs and sometimes it does give me a message saying it was done successfullly but it didn't move the clients. I'll try copying the Grc.dat and pki root certs manually again. btw, copying Grc.dat from a server from another server group worked...

hi, stiddy so far, SAVClientmover.exe hasn't worked. It just doesnt' open. To test it out, I copied Grc.dat from another server within the same server group to the PC that I'm on. It was successfully done. But it doesn't work for the server in a different server group. My PC disappears from...

I was having a problem with one server group and I fixed it. Well, halfway. But since it's been so long since we started having the problem, the clients in this server group are not managed, other than the time we individually go into the client PC's. i've heard you can't move clients from one...

SQLBILL, There is only one tape drive. But my point was that in Comptuer Mangerment, there was 3 of them, duppicates, with 2 of them being disabled. So I guess I'm ignoring that 'reboot the library' part of your advise. As for selecting Import for the tape drive, I don't see it in the pulldown...

hi, Matt72 actually the server started to have some other problems. So i just reinstalled SAV again. now it works. so i still don't know what went wrong. i'm just keeping my fingers crossed now!! Thx -selina

SQLBILL i must be asking you a super simple question: how do i reboot a library? the server has been rebooted a couple of times since we started having this problem. bholder95, make sure that you are using the tapes that are compatable. It should say on the package. Thx -selina

SQLBill 1. no, this is not a cleaning tape 2. no, the tape is not write-protected. the slide is set to the same as other tapes we use for other servers that we run successful backup jobs 3. Ya, I tried many difference tapes that we used to run backup with in the past, which are...

I'm not sure what the cause of the problems here. All 12 servers are on WIN 2000 SP4. I'm in NY where we have 9servers. These 9 servers are under the same server group with, of course, 1 of them being a primary server. Problem #1: Server #5 used to be a primary server but it started having...

On 2 of 9servers, I'm having problem with tape drove. Server#1: I can put the tape in but it ejects it within 2 min, this happens when I put in a cleaning tape as well. I checked My Computer\Manage...\Removable Storage\Physical Locations I see 3 HP C1537A SCSI Sequential Device. 2 out of the 3...

This must be super basic question but I want to know... What is the difference between file names, "SAV" "NAV" and "Symantec AntiVirus"? We have 12 servers out of which 5 are supposed to be set as a primary server. Only 1 of primary is running on V9.0. All others including secondary are on...

um... i checked the hardware on device manager but it says the device is working properly... i also checked it on HP site. They are saying that if both 'tape' and 'clean' lights are off, then it means the device is powered off. well, how could it be powered off if i can run inventory and test...

I don't know much in details now but the server seems to have been backed up last night. I'll check more in details a bit later. Thx -selina

Overwrite protection is set to "none". In media set, append opetion is "infinate - allow append" what values am i checking? i also noticed just now, when i put the tape in, the light on the drive doesn't lit. (we are using HP surestore dat24. there are light which says 'tape' and another one...

I cleaned it this morning thinking it may help. But it doesn't... Thx -selina

On one of our servers, 2minutes after I put the tape in, it just pops out. Why? This is on Win2K, Sp4. BE 9.1 I accidentally posted this in a wrong forum. thx to those of you who pointed it out. :) Thx -selina

Ya, I also had to reboot it. *sigh* Thx for your input. Thx -selina