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I have a user with an ITP-5100. When I check the programming he has an ID assigned. It is the the one that I want to use for his extension. But that extension doesn't exist in the 7200s. He can make calls, but no extension shows up. I can't figure out how to add his extension because as an IP...

It is a home network, with a comcast connection and an Apple Airport extreme.

One of my users on an ITP-5100 can't hear or be heard by other parties when he calls outside of the system. Calls to other phones in the office work fine. I have other users, also remote on the ITP-5100s working fine. Any help would be appreciated.

I have a user with an ITP-5100 that says when he hit a menu prompt on an external call, for example calling a bank and entering an account number, he hits the num keys but the other end does not register a tone. Has anyone heard of this happening and could give some insight? thank you much.

Thank you Cat, much appreciated. Also, I am trying to establish a remote connection to the DM using the Officeserve Device manager v4.60b and it just hangs after I put in a password. I dont think it gets through at all. I have: TCP port 21 TCP port 5003 TCP port 5090 and TCP ports 6001-6002...

My phone vendor has failed me catastrophically. I have been working feverishly to get this system stable (Samsung 7200s with BroadVox SIP trunks). I think I have most of it locked down, but some of the final pieces of the puzzle are the remote ITP-5100 series phones. We changed the IP addresses...

I had no idea. I will give this a try. Thanks much.

I have a PRI feeding my Cisco Voice Gateway. I have a four port FXS card providing an analog line for my fax machine. The fax machine can send faxes, and the line will ring to the fax machine. I can pick up with the handset and complete calls, so I knwo the signal is getting there. The fax...

My Dell PowerEdge 2900 running Windows Storage Server 2003 is flaking out on me. I have been doing a large file back up for a couple of weeks. Today when I came in the monitor is dark. It comes on for a second if I power cycle it, but it goes right back to dark. Anyone seen this before? Craig

Thanks LB.

I have heard good things about this product. It's worth a look. http://www.buffalotech.com/products/network-storage/terastation/ Craig

I have a dell 2900 running Server 2003 storage edition R2. I have 7 X 750 GB SATA drives. I am going to use the server for deep storage. Running a dell percd5\i raid adapter. I set up 2 vd's. vd zero is actually physical disk zero and contains the os part of 50 GB and another part of 692 GB. I...

I have a user that has her messages deleted from her inbox upon forarding them. She is using Outlook 2002. The messages appear in the sent folder, but they are removed from the inbox. I susect an errant setting somewhere, but I can't find anything. Any help would be appreciated. Craig

Should I install the latest PERCBios version? Is this safe to do? Craig

I have a poweredge 2550 with a failed drive in the raid 5 array. I purchased the exact same drive, and they are supposed to be hot swappable, so I switched it out. I can't see the array in my open manage utilities to add the drive. I could use a little help. Specifically, what software do I...

Ah, I found it. A left over short-code.

I am running IP office 4.1 with 4412D+ phones. Some of my station automatically answer any call with the speaker on the first ring. What setting causes this, and how can I turn it off? Craig

Thanks Steve.

I have a user on MSOutlook 2000. When ever she closes a message after reading, it vanishes. It doesn't appear in the deleted items folder. I looked for a rule, but I couln't find anything. Anyone seen this before? Craig

Good stuff, thank you.