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  1. Jay102

    Nortel, Speakerphone automatically going off hook

    We have a CS1000 that has an odd problem in that for no apparent reason various phones throughout the campus will go off hook on speakerphone. They have been known to dial various numbers but most times will just give ringtone. This will occur numerous times and we end up redoing the cable...
  2. Jay102

    Channels on PRI stuck in FE MSBY

    John, Thanks for the help as usual. Much appreciated. I tried your advice of dis/enl serv with no results. I tried this in conjuntion with taking down the d-channel and loop. This one is being more stuborn than usual. Any other advice would be appreciated. Thanks again,
  3. Jay102

    Channels on PRI stuck in FE MSBY

    I could use any and advice from all out there. On Monday we dropped both local PRI's. We disabled the D-channel and loops and then re-enabled them. After doing this and troubleshooting with telco, both PRI's eventually came up with the exception of channel one on each loop (they say FE MBSY)...
  4. Jay102

    Callpilot drops calls

    Sorry that it has taken me so long to get back to the post. Here is where we are so far: I have to do some research about the TAT. I hate to admit it, but I have no idea what TAT is. I did some looking and Nortel uses the TAT accronym in two places. Any help on checking to see if TAT is in...
  5. Jay102

    Callpilot drops calls

    Unfortunately when the system drops the calls, it doesn't display which port it was trying to access. On the ports, it is bounding around pretty randomly when you tranfer from one message to the next.
  6. Jay102

    Callpilot drops calls

    When you dial into a voice tree and make a selection to go to the next level, you are sometimes dropped all together. On the channel monitor, there are still plenty of available channels. This only happens in 1 of 20 calls but it is not a once a month problem that I can pass off as "well, it...
  7. Jay102

    Callpilot drops calls

    When you dial into a voice tree and make a selection to go to the next level, you are sometimes dropped all together. On the channel monitor, there are still plenty of available channels. This only happens in 1 of 20 calls but it is not a once a month problem that I can pass off as "well, it...
  8. Jay102

    Line busy display

    Thanks John. It worked great. Now all I have to do program for the remaining 50 numbers. Jay
  9. Jay102

    Line busy display

    I am having some troubles finding programming. One of our customers has a 2616 and 2 expansion modules. They want to have the expansion modules to display if a customer is currently on the line. Any help would be appreciated.

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