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Thank you so much egundrum! I am very grateful for such an easy solution!

Thanks in advance... I have an existing report written in 8.5 and I need to add a new group in the midst of existing ones. There are currently 5 groups in the report. I need to add a group between groups 1 and 2. If I create a new group, it is added as group #6 and the arrow to rearrange the...

Hello all, I just received my CE10 upgrade CD and am looking forward to all of the audit and administration features. However, I am loathe to upset my current stable environment if 10 is buggy or the upgrade is error prone. I just thought I would see if anyone out there has upgraded from 9 to...

I have been poking around trying to find a way to create a sub admin type account using CE9 that I can give to my help desk so they can reset passwords and re-enable locked accounts. However, I don't want them to have access to schedule, publish, delete, etc. I was thinking about creating a...

Thanks Lisa. You were right on target. The report had a jpg in it and then it was exporting into Word blowing the report up to 6.7 MB. And, as you predicted, my server didn't allow such a big file attachment. It all seems so logical now... Thanks and have a great weekend! -Liz

Has anyone seen the following error? write error. CrystalEnterprise.Smtp: SMTP_E_EXCEEDED_STORAGE(552) I am running CE9 and this error occurs on only one report. I can run the report with a default destination but I get the error when I try to send it to an email address. I can send other...

You can set the default format for numbers under Options on the File menu in the report designer. These settings should hold after you publish the report. Select the Fields tab and then Number and Number again. Then select the default format you would like whenever you use a number in a report.

Sorry to be writing with a question instead of an answer. Did you ever find a solution to yours? Given that you wrote this in April, I imagine you have. I have a similar problem. The client running XP gets the error - ActiveX unable to create its resource objects.

Would conditionally suppressing the field as opposed to the entire section solve your problem? Lizzieb

Thanks for your help. I ended up reinstalling the OS figuring there was something in the disk image that kept it from recognizing the the virtual directory mappings. So, a fresh install went much more smoothly. I should have done that from the start instead of fighting with it for two days...

I just installed Enterprise 8 on a Win2K machine running IIS 3.0. I did the standard install and when I try to run the Management Console or any links from the Launchpad, I get the HTTP 500 - page cannot be displayed error. I searched around on the crystaldecisions support page and found...

Ken, Thanks for your help. I think I am on the right track now! Liz

I have a report with a select criteria on one field but I need to go back and reread the value in that field. This is probably easier to show than explain... My select is: {@ActCode1stChar} = "R" where {@ActCode1stChar} is Left({CVCIVA.CC_ACTIVITY},1) The activity field code table...

Thank you so much for trying to help me out. I read in the standard Crystal "help" for syntax on the soundex function which mentioned that the value string must be in quotes. Just this morning I removed the quotes and it worked just fine. Thanks again.

I'm trying to create a name search that uses the soundex function and it doesn't seem to like using the parameter value. I am using the selection expert where the soundex value of the field (last name) is equal to the soundex value of the parameter field (last name). If I substitute the...