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  1. bstacey

    Problem configuring CTM8 to Dial-out

    Curlycord, Many thanks, I changed to Pool B and now it works fine
  2. bstacey

    Problem configuring CTM8 to Dial-out

    Hi, I've been asked to setup a CTM8 on a BCM450. I have followed the Avaya installation instructions: CTM8 is in slot 3, all dip switches are on as per Element Manager directions, both LEDs are green Lines 32-39 are enabled and linked to BlocA Setup Route 004 to use BlocA When I test I can...
  3. bstacey

    Ghost Calls in BCM 450 Call Center

    Thanks for your post. We are using a full PRI - has been setup for a few years We are collecting Call Display Records - I don't see anything strange there - am I missing something ?
  4. bstacey

    Ghost Calls in BCM 450 Call Center

    We have a BCM450 with Call Center. Last week the Agents started getting "Ghost" calls. The phenomenon lasts for approx 1 hour. A call will come in from a long distance number, when answered it is silent. The Agent hangs up and the call starts ringing on another Agent's phone, etc. This only...
  5. bstacey

    Enable Fibre Card on Meridian Opt 11

    Can anyone tell me how to enable the fiber cards on CPU of Nortel Meridian Option 11. There was in incident at the weekend and the Fiber Cards have become disabled. Thanks
  6. bstacey

    Reference for Error Codes

    Does anyone know where I can find a reference for Definity G3 error codes ?? In particular I am looking for a description of 1116 and 1123, when tests 257 and 258 are run on Trunk (test trunk 1)
  7. bstacey

    Installing 1.5Mb DTI card for CAS (Robbed Bit Signallin)

    Marc3lo, How do I check if something is programmed on loop 3?? Brian
  8. bstacey

    Installing 1.5Mb DTI card for CAS (Robbed Bit Signallin)

    I' a newbie and would like some help in adding a DTI card to M1 Opt11, running version 2111, Release 22, Issue 8 D + There is already a DTI/PRI card in slot 1 and Digital LC in slot 2 and VM in MM (last slots). I have put another 1.5Mb DTI card in slot 3 and am following instructions as per Doc...
  9. bstacey

    Export Config from M1 via serial port

    Does anyone know how to export (and import) the config file of a Meridian 1 Opt 11 via the serial port connection to hyperterminal. The M1 that I am working with has no Ethernet port. Thanks
  10. bstacey

    Change from NI2 to DMS100 and 5ESS

    I'm new to this and want to change the Network Protocol on a Definity G3r from NI-2 to DMS100 and later to 5ESS. Any tips? I have seen somewhere that for the T1 setup, the protocol versions are:- 5ESS == a NI-2 == b NT == c What is DMS100? Thanks in advance.
  11. bstacey

    Change from NI2 to ESS5

    I have been trying to change the IFC in the DCH from IN2 to ESS5, but not having too much success - please can you advise me on doing it correctly. So far I have done the following:- LD 96 dis dch 4 - disable the D-Channel **** LD 60 disl 1 - disable the Card **** LD 17 CFN000 MEM...
  12. bstacey

    Reset Voice Mail Passwords on Meridian 1 Opt 11

    Can someone point me to the LD that is used to reset a Voice Mail password on a Meridian 1 option 11 ?? I have a CD with the documentation, but don't see how to administer the voice mail - create new mail box, delete old mail box, etc.

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