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  1. parnola

    Recording calls on BCM

    Thank you biv343 - I'll check out Parallax!
  2. parnola

    Nortel COAMs (Customer Owned and Maintained)

    We purchased our BCM systems through SBC in 2002. We selected no contract, and since then have purchased all updates through a reseller such as CDW and applied them ourselves. We support the system ourselves and purchase refurb phone sets from a company in Kentucky when we need new ones.
  3. parnola

    Recording calls on BCM

    Is there a plug-in for the Nortel BCM that would allow us to selectively record phone calls made through the system? We have BCM 2.5 in 3 locations.

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