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When you replaced the roller kit was that just the spongy exit rollers or did you replace the large grey D shaped input feed roller too? The problem you describe sounds like a worn/dirty input roller to me. Periodic cleaning of that roller is often all that's needed. The best product, if you...

When you open the lid and the carriage moves to the center, With the lid still up, Press the button above the power button, if the carriage does not return and start printing, the printer is detecting a cartrige connection error. This may be due to ink on the contacts (you can clean with a paper...

Four things to check... 1.Dirty contacts on the cartridge? 2.Dirty contacts in the printer carriage? Clean with plain water to remove ink. 3. Not held tightly in the carrage due to damage to the cartidge or the hold down lever? (may require service) 4.Printer is actually detecting failure of the...

This varries by brand, but most brands have a use by date on them. For HP it's 2 years from date of manufacture. I have used large HP black carts like the 45 that were a year past the date and they worked. Once the package is open you have a lot less time. 6-12 months max. For newer, smaller...

This sounds like one of two common problems or a combination of both. First fibers get stuck to the ink spray and stick to the bottom of the your print carriage and the carriage(the thing your cartridge snaps into). If the smudges look like hairy streaks in the black ink, that's the problem...