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Windows XP Pro I installed the CS2 Creative Suite then downloaded and ran all of the programs'updates. The Illustrator CS2 update failed with the following message. "Unable to update AIRes.dll. The file on your system does not match the original Illustrator 12.0 file expected and it cannot be...

Yeah. I appreciate that as I was in bed but I would have taken the call. Looking forward to discussing my problem.

I called isp and they had me change the outgoing mail server to one that allows up to 20MB. I sent it to amenpackaging bob

Bummer. I can't email the file. Receive error. I tried two different email servers that we use. Any chance of uploading it to an ftp site? bob

I sent the file to the bert email that you previously gave me. bob

The file zips down to 4.3MB. Do I send it to the Webmaster amail that I found on your www site?

I have no problem doing that. And I welcome your efforts. However, the file is 14MB. bob

Yes there is. I read the Help for this but it does not seem to be anything that will be of help. I did however run the Release to Layers, both with and without the Shift key held down as explained in the help below. This created over 8,000 layers! Thanks for continuing to assist me. Creating...

I appreciate the suggestion but all I ended up with in ver 8 was one flattened layer with no sub layers.

You may be on to something here. I also have Illustrator ver 9 but I am using ver 8 on this map project because it runs much faster than 9. I opened my file in ver 9 and there indeed are many sub layers. The main layer by some default took on the name "Layer 50". Nested under that is another...

I feel real stupid. It's not like I just started using Illustrator, been using it for years. Unfortunately I did not catch the probem before I saved the file. I have no idea how I did this. I have already started to rebuild the job from scratch. Thanks for relplying.

Using Illustrator 8 and all of my layers flattened. I did not tell it to flatten. Is there any way to get them back?