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I found another issue with the re-indexing routine. The tables are being reindexed with a fill-factor=0. Since the tables may have been initially created without a fill-factor, this will cause the index pages to be full. The freezing that happened today was caused by 3 users at least trying...

Thanks for the info. We had a more accurate report of the activities a user is doing when the freeze occurs. One user reported that the freeze happens when she transfers an order to an invoice. In this case the application froze for 4 minutes.

We are experiencing a problem with the GP 9 Client hanging on our terminal server clients and stand-alone clients. Users are reporting that the application freezes every once in a while. The freeze will last for random intervals of several seconds up to about 2-3 minutes at times. We are...

If anybody has anymore insight on this topic I waould be greatful. This user cannot copy anything from any field. However, other users can copy out of any of those smae fields. Is there any way to pin point what is happening? Thanks in adavence!

Yes. It only puts the | in GP. In fact its spreading. Another user has reported the same thing this morning. I'm confused [sadeyes]

We have a user that is unable to use the CTRL+C keyboard shortcut in Great Plains. When she tries to use CTRL+C it replaces the text with a '|' instead of copying the data. CTRL+X works fine. We have tried adding the user to a diffent security group but it had no effect on the problem Any...

Sorry Jaz. No changes.

Thanks for the step-by-step. Unfortunaley, it had no effect on the problem. Do you think that we should delete and re-create the user accounts in the system?

The only items listed under Advanced Security | Purchasing are Stanard and Drop-Ship.

Bob and jaz thanks so much for your responses. Unfortunatley, we have never used anything but the .Purchase Order Entry screen and we are unable to change back to the orignal. Updating the PO Setup to reflect a number closer to the POs that we are using had no cange on the problem either...

We have several users that are experiencing a strange delay when thay click into the PO Number field on the .Purchase Order Entry Screen. After 10, 15, or somtimes 30 seconds Great Plains minimizes to the taskbar. After maximizing the screen the fields are usable and there are no more problems...