Search results for query: *

Such a simple yet effective solution! Thanks, deelee74! However, the message played if they do eventually reach the Operator voice mail is still the too-short spoken name, even though I've re-recorded the spoken name (as I state above). Does anyone have any idea why this might be happening/how...

We have a BCM 400, CallPilot Version 37.01.04.22. Our main line drops into the Auto-Attendant, where a company greeting is played, followed by the Home message/menu. The problem I am running into is that when callers don't make a choice, they are almost immediately taken to the Attendant...

We're on a BCM 3.7. The mailboxes in question do have a separate DID/phone #/target line for faxing purposes, but both fax and voice messages go into the same box. Are you saying that this switch will only work if the line/box in question is to be used only for fax purposes? i.e. the switch...

Dear biv343 (or anyone who knows), My organization would love to know more about how to get the outgoing message NOT to play when a fax is being received in a personal mailbox. Do you know if the fix you reference above works for mailboxes that are being used for voice messages as well as...

We recently got a BCM 400 v3.7 running CallPilot v37 and using the Basic Call Center. We have people who need to switch between checking different voicemail boxes (personal / skill set / operator) using the CallPilot Desktop Message Store installed in tandem with Outlook (Exchange). For a...