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Hi Curlycord, I notice you are in Ontario. Are you available for onsite tech support in the Burlington/Oakville area? If so I would be interested in contracting your services. Thanks!

Hi Curlycord, Thanks for the tip, but I have already tried to access the dbfix util, and it is not present in the installation of RCC that I have installed. Just for laughs I called Nortel to see if I could get some support. They said they would be happy to open a service call for me, all...

Hi All, I have Reporting for Call Center running on a Call Pilot platform, with the RCC server residing on a Windows XP Pro SP3 machine. The reporting server worked like a charm for 6 months or so, at which point it developed a .ASP error when trying to view reports. Error Type: Active...

Thanks Bonnietsw! Works like a charm and saved my Friday from ruination!

Hello all, I am having a an issue with a brand new BCM 400, 4.0 software. I keep receiving a critical error in the alarm panel, the alarm ID is 247, the description is "Core Telephony - Digital Station Loop Error". Can anyone help with this? Is there a document available somewhere describing...

If anyone could shed any light on the following errors, it would be much appreciated. [error]Server ran out of threads to serve requests. Consider raising the ThreadsPerChild setting [error] mod_ssl: SSL handshake interrupted by system At this point the users in the office could phone out...