Not had much joy with this!
Company requirement is to use a VDN report that runs every 30 mins to a location that can then be sent to Blue Pumpkin.
Avaya proffessional services is not an option for me.
Could someone please advise / detail which historical or realtime table should be used for...
Hi,
Could someone please help with writing a cms report that gets pushed to Bluepumkin (workforce management tool)and advise how it gets sent to Bluepunkin?
I'm pretty OK with supervisor but not with terminal.
Thanks for any help you can give?
Hi,
We are currently seeing 40000 entries per month for this error.
Can anyone advise what information we are loosing?
Is the VDN table & Skill table records data included in this? or are they independant to the call_rec table?
Thanks
Were running V7 and list trace is not an available command
Have changed digit 6 to 3 in length and made it a dac and changed the Trunk TAC code to 601 and still getting the NU tone.
Cor is also set to yes for the test.
Anyone have any ideas please?
Hi,
I have a 2650 tracker and cant remeber how to change the current password, I remember CP was in the command there somewhere, can someone please advise?
Thanks,
I have always been able to dial TAC's on ISDN30 (E1) trunks on other definitys so I dont think thats the problem.
I'll try changing the TAC to 8xx which is within the dial plan unless anyone else can offer any help?
Heres my secondigit 1 table
SECOND DIGIT TABLE
Digit Identification Number of Digit Identification Number of
Digits Digits
0: dac 3 5: 0
1: extension 4...
My TACs are 101 & 102 but I'm unable to dial them, is this because of the dial plan digit 1? If so what impact would I need to consider before changing it to 3 in length?
Maintenance tests are set to y in the trunk groups.
Thanks
Uniform Dialing Plan: none ETA Routing...
Hello,
I get an invalid entry when i try to use list trace command, can someone please advise how I can get this to work.
Thanks
Mark
Definity G3V8i
Heres my login permissions
Login
COMMON COMMANDS
Display Admin. and Maint. Data? y...
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