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You need to make sure that each person can ping to each other. The call set up will work because the phones can each ping the call manager. If the vpn users can not ping each other they will not be able to have a conversation. Make sure there are no codec mismatches. When the call is placed...

I have a customer I'm trying to configure VoIP monitoring for. I am able to record calls and play them back on the PC. The VoIP Monitoring feature is greyed out and never becomes available for the supervisor to use. I have verified licensing and services/software on the server. We are using...

When you dial the MWI DN's is there any delay before the light turns on or off? Do you have synchronization configured to occur nightly? Check the tsp version and compatibility with CM version. I think the latest TSP version it 8.1 or something.

Make sure you are running the latest firmware on the 7920's. Have you used the tools on the 7920, like site survey and others. There is also a hidden menu that can be anabled by pressing a certain key sequence on the 7920. Search CCO for it. When you upgrade the firmware on the 7920, just...

Can you do something like this. . .Register the gateway to one call manager use mgcp. Create Inter Cluster trunks to the call manager that has the gateway registered. Create route patterns on the call managers for your customers and use the trunks for the gateway. What is the problem with...

This can be done with either h323 or mgcp using inter cluster trunks and appropriate partitions and callin Search Spaces.

Before installing Unity did you run CUSPA and CUICA.

Other than the product key you used when installing CCM, there are no license configuratoins required on the Call Manager for physical devices. There are guidelines to follow as far as how many devices are support based on the hardware you're using for the CM servers.

I've jsut installed a PIX 515e at a school. The teachers use a www site to stream video and audio to their students. Since the PIX has been installed, we've experienced probelms using the web service. I disable all the fix up commands and still doesn't work. We've been able to get it to work...

I guess I'm still missing something. How would VT advantage work at all if the PC running the vt advantage software needs to be plugged in to an IP phone. In my scenario we would be using a laptop with a wireless connection. IP communictaor on the laptop and usb cisco camera. No 79XX IP...

Ok. So does the second post imply that it could actually work. I'm under the impression that the VT advantage will only work when plugged in to an IP phone using cdp to communicate together. We're trying to do something like WLAN and IP communicators using vt advantage with IP communicator...

Has anyone tried getting these two components integrated. I understand it is not supported and why it's not. Just wondereing if anyone has done anything to get it to work. Thanks.

We have a few customers that are using the CDR/ART tools. The reporting works great for a couple of weeks. It suddenly decides to stop working. Anyone experience this at all?

That's correct. The parameter is configured that way on our Call Manager. We've made progress on this issue. We discovered what the problem is. The CallDetailRecord table in the CDR database has a GlobalCallid column in it. Tapit developers we're told that the Globalcallid will never...

What else do you want to display. Can yo uedit the Caller ID field appropriately?

You need to configure the user name and PIN or password for each phone that is subscribed to the service. An end user can do this by using the cccmuser page, then go to IP phone services, in there you'll have to click on the individual service. Then enter credentials for the service. You can...

Anyone using Tapit Call Accouting software? I have it installed and collecting data from the CDR database on the publisher CM. The software is installed on a WinXP PC. The connection to the CM is fine and the Tapit software actually sees the records in the CM. The CDR loader on the PC is...

Has anyone been able to figure out waht the java problems are and fix it? I'd like to be able to use firefox 1.0 when browsing to ccmadmin.

It is very common on t1 controllers and 2600s. I used these commands. Slip secs went away. How many controllers are in the router? network-clock-participate wic 0 network-clock-select 1 T1 0/0 I haven't programmed any e1s.

I'm involved with something similar now. Different equipment though. We are using a fully meshed VPN. You need to set up tunnels from one remote site to the other in additino to the tunnels created for the CM network. Be careful this will degrade Voice quality.