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  1. DownSouthData

    VOIP Trunking Between two BCM400

    Steeef, Thanks for providing access to the BCM patches. I am able to make calls across the VOIP trunk after installing the 3.6 and the 3.7 patches. I would also like to thank everyone else who responded to this post.
  2. DownSouthData

    VOIP Trunking Between two BCM400

    We are taking in 7 digts on the public received side so it will not let me enter a 4 digit extension in the public received area. Any idea why I cannot view the line monitor stats on the local side of the equation. I can view the line monitor stats on the 3.7 system but cannot on the 3.6...
  3. DownSouthData

    VOIP Trunking Between two BCM400

    The gateway protocol is set to none on both sides of the voip trunk. The 8 Voip Lines are grouped to pool I. I've tried using 4 & 5 digits. I moved to 5 digits during the troubleshooting process. I also attached a private targetline to an extension on both sides with the private OLI and the...
  4. DownSouthData

    VOIP Trunking Between two BCM400

    Enjoy =) Kswbcm400 Thu Oct 12 14:51:11 2006 [BCM Info] [BCM Hardware] [Platform] "SH815 BCM400" [CPU] "Pentium III 1.2 GHz" [Memory] "510 MB" [Hard drive]...
  5. DownSouthData

    VOIP Trunking Between two BCM400

    The line monitor is blank on the local end of the call. Active lines show 0 but everything is greyed out. MCDN is checked. One system is on 3.7 and the other is 3.6. I cannot view line monitor stats on the system with 3.6.
  6. DownSouthData

    VOIP Trunking Between two BCM400

    Steef, Here is the information from the line monitor. If I am reading this correctly the system on the far end is not recognizing the correct DNIS of telephone. Instead the DNIS showing is the number i'm trying to dial on the far end. In the trace below I am calling from DN 2911 but it...
  7. DownSouthData

    VOIP Trunking Between two BCM400

    I setup a trunk between two BCM400's. I can pick up the phone and dial an extension on the other side of the trunk but can only reach the prime set of the VOIP line programmed under trunk/iine data of the voip line. Here's a little background on the two systems. BCM400 #1 DN's 2XXX...
  8. DownSouthData

    Vendor Refuses to Upgrade BCM 3.0.1 Help

    I should be able to obtain a keycode from our account manager but she does not have direct access to the upgrade media.
  9. DownSouthData

    Vendor Refuses to Upgrade BCM 3.0.1 Help

    Can anyone provide the 3.6 Upgrade CD and Patches? If anyone has the media I would greatly appreciate the help and compensate you for the media.
  10. DownSouthData

    Vendor Refuses to Upgrade BCM 3.0.1 Help

    Marshall, I do not believe the system has been patched at all. We purchased the system in 2003 with factory loaded software and I do not show any recorded upgrades to the software. Thank You for your help this has been a real nightmare Andre
  11. DownSouthData

    Vendor Refuses to Upgrade BCM 3.0.1 Help

    I have 13 on the system right now and I need to add an additonal 10 at this time. For the life of me I cannot seem to figure out why the i2004 phone hangs while downloading firmware from the system. Sound quality is great on our point to point lines and pretty decent across VPN links. If you...
  12. DownSouthData

    Vendor Refuses to Upgrade BCM 3.0.1 Help

    We should have four bays with the following cards. 2 X 32X2 Station Cards 1 X Analog Station Module 1 X PRI Module I contacted our Vendor Bellsouth and they told me that I may crash my system if I attempt the upgrade in house. I was also informed that none of their customers have attempted to...
  13. DownSouthData

    Vendor Refuses to Upgrade BCM 3.0.1 Help

    I was able to telnet into the system and was prompted with Business Communications Manger 3.0.1. I'm guessing this information is correct.
  14. DownSouthData

    Vendor Refuses to Upgrade BCM 3.0.1 Help

    I have been going round and round with my vendor for about 6 months. We are having several problems with our BCM mainly related to i2004 handsets and VOIP. The system is currently running software v. 3.0.1 which may be the cause of all our problems. Do I have to upgrade to 3.5 before moving...

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